Chief Executive Officer

Position Summary:  

Under policy direction of the Board of Directors, performs a wide range of difficult to complex management activities related to funding and development, marketing and promotion of services, finances and accounting, staffing and personnel operations, and discretionary activities that serve to support effective operations in a healthcare facility.   Independent judgment is used in making decisions that influence operations.  Advises and assists the Board of Directors in planning, policy, and operations matters.

Essential Functions:

1. Directs the development and implementation of corporate goals, objectives, strategic planning, policies, and procedures; directs and ensures proper coordination of all administrative affairs; prepares and submits to the Board of Directors reports of finances, staffing, programs, and other administrative activities; prepares agenda and documents, attends and participates in Board of Director meetings to receive general direction and approval.
2. Develops and implements organizational and program plans; research applicable laws, pending legislation, and regulations; prepares reports, correspondence, memos, records, and forms; evaluates activities and interacts with representatives of comparable community services; develops and prepares forms, records, charts, and other operational materials, and implements operations systems to achieve effective workloads and workflow.  Assures office is in compliance with FQHC, coding, and OSHA policies.
3. Directs and carries out the marketing plan and supervises the marketing staff to ensure annual marketing objectives are achieved.
4. Serves as the Development Officer to provide and sustain funding of the operation.  Research, and grant writing on all levels, (federal, state, and local), in both public and private sectors are the primary resources to obtain our financial assistance.
5. Develops communication and administrative processes to monitor all corporate operations and initiates appropriate changes.  All programs and services of the Health Center are monitored, reviewed, analyzed to appraise the effectiveness of each.  In collaboration with the Chief Medical Director, directs qualify improvement efforts of the corporation.
6. Prepares and delivers formal presentations before various public and private concerns; attends meetings, conferences, and seminars requiring periodic to frequent commute travel.
7. Secures needed services and products from outside sources to include but not limited to, business insurance, employee insurance benefits, security systems, equipment, office supplies, and furnishings, and legal or other advisory/support services.
8. Performs immediate supervision of department heads and key support staff, and maintains official records.
9. Works with the Chief Financial Officer to prepare the annual budget and approves subsequent modifications and transfers; monitors and evaluates accounting systems, audits of accounts, and internal control methods; establishes the method and means of determining fiscal accountability; reviews and approves accounts payable, payroll, and other financial warrants, requisitions, purchase orders, receipts, and records or reports.   Presents and reviews the annual budget to The Board of Directors for final approval.
10. Works with Managers and Chief Medical Director to develop personnel policies and procedures, and plans for and supervises recruitment of medical personnel.  Reviews job specifications, performance, and disciplinary determinations; conducts staff meetings and wage surveys and initiates wage increases based on performance; hears and resolves complaints and grievances as necessary.
11. Claims management activities are part of the CEO’s daily responsibilities; the CEO serves as the claims point of contact. The CEO works directly with legal counsel to bring all matters to a successful conclusion.
12. The CEO will facilitate any alleged claim or complaint is promptly sent to the HHS, Office of the General Counsel, General Law Division, per the process prescribed by HHS and as further described in the FTCA Manual. The CEO then contacts the claims analyst for CHARTIS Financial Lines Claims and functions as the CHARTIS point of contact for all claims management as written.

Knowledge, Skills and Abilities:

Principles and practices of business management and marketing including personnel practices and employment laws, program budgeting, general accounting, and fiscal management practices; federal grant funding; office procedures and business operating systems; and the appropriate methods and means of dealing with human behavior in a variety of business circumstances.

Communicating effectively, verbally and in writing, in a diverse range of audiences and settings; persuasion and negotiation of conflicts and problems; assessing operational, program, staffing, and fiscal needs; interpreting legal documents and government regulations; evaluating fiscal and financial reports, forms, and data; analyzing complex written documents; identifying and resolving administrative problems; working long and irregular hours, and under pressure conditions; delegating responsibility and achieving results through subordinates; and maintaining order in an environment of changing priorities.

Education, Experience and Licensure:

Any combination of education and experience that would provide the required skill and knowledge for successful performance would be qualifying.  Typical qualifications would be equivalent to a master or bachelor degree from an accredited college or university with major coursework in business management, health administration or human services and five years’ experience performing responsible general administrative work, preferably in a health care related field.

Physical Demands: 

1. May sit and/or stand for long periods of time
2. Must be able to see and hear within normal range with or without correction device(s)
3. Dexterity and hand-to-eye coordination as normally associated with operating office equipment, computers and telephone

Working Conditions:

Professional, fast-paced office environment