What are the responsibilities and job description for the Triage Nurse position at Heart City Health?
Join a dynamic healthcare team with a passion to serving the community! Heart City Health is dedicated to provide the best care to the community.
Under general supervision of the Nursing Manager, the Triage Nurse performs care coordination and professional nursing functions to assess the severity of the patient’s health concerns using protocols and algorithms in a manner that provides patient dispositions to emergency care, clinic provider appointments, and triage nurse clinic services within the scope of the licensed practice. The RN will support providers in triaging all walk-in patients. Candidates should have a strong community health/public health orientation.
DUTIES
- Evaluates and assess patients' health care needs based on patients' signs and symptoms utilizing established triage protocols and guidelines.
- Obtains appropriate input and direction from the provider to determine the best clinical course of action and recommendations for specific patient health care needs.
- Accurately documents symptoms/complaints, nursing assessment, the advice provided, and patient/caller response. Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness and improve health care outcomes of patients/callers and their access to appropriate health care.
- Coordinate and schedule same-day and walk-in appointments on the provider schedules
- Monitor patient flow in the clinic; ensure that patients receive all recommended services promptly.
- As needed, perform other nursing functions as assigned. For example, assist providers with special procedures as needed.
- Provide patient education: e.g., chronic disease, preventive, and family.
- Administers certain medications, injections, immunizations, and family planning options as ordered by the provider.
- Participates in Performance Improvement activities as assigned.
- Assures that pertinent medical information is forwarded to proper departments as needed for continuity of patient care.
- Documents in electronic health record (EHR), triage assessment, plan, implementation, and evaluation, follow-up.
BENEFITS
Eligibility first of the month after the date of hire. Health, Dental, Vision, and Basic Life Insurance. Buy up Life insurance for you and your family available and matching contribution to a 403B retirement account. PTO accrual starts on day one and 10 holidays.
