What are the responsibilities and job description for the On-Site Supervisor position at Heart of the House Hospitality?
Heart of the House Hospitality encourages personal and professional development through performance reward and recognition programs. We create a safe and trusting environment that provides our employees flexibility and opportunity. We see our employees as an investment and advocate on their behalf to both our customers and communities.
On-site Supervisors oversee all duties performed by our housekeeping staff. The Housekeeping Supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies.
Benefits of Working with Heart of the House include:
- Employee Stock Ownership Plan (ESOP)
- 401(k) plan with company match
- Health, dental and vision insurance
- Flexible PTO
Responsibilities:
- Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
- Scheduling staff shifts and organizing replacements as required.
- Investigating and addressing complaints regarding poor housekeeping service.
- Providing training to the housekeeping staff.
- Regularly taking inventory of cleaning supplies and ordering stock as needed.
- Issuing cleaning supplies and equipment to housekeeping staff as needed.
- Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
- Performing various cleaning duties in instances of staff shortages.
Requirements:
- High school diploma or GED.
- Must be Bilingual English/Spanish
- Must be available to work on weekends.
- Proven housekeeping or hospitality experience.
- Working knowledge of housekeeping.
- Proficient in all Microsoft Office applications.
- The ability to multitask.
- The ability to stand for extended periods of time.
- Excellent organizational and time management skills.
- Exceptional customer service skills.
- Effective communication skills.
HWR
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Hospitality management: 1 year (Required)
Language:
- Spanish (Required)
Ability to Relocate:
- Greensboro, NC: Relocate before starting work (Required)
Work Location: In person
Salary : $19
