Patient Access Specialist I

Brief Description

Join Our Team as a Patient Services Specialist at HRRMC!

Are you a communication wizard with a passion for patient care? Heart of the Rockies Regional Medical Center (HRRMC) is seeking a Patient Services Specialist I to be the friendly and efficient voice that ensures our patients have an exceptional experience.

Discover Your Career in the Heart of the Rockies!

At Heart of the Rockies Regional Medical Center (HRRMC), we’re more than just a healthcare facility—we’re a cornerstone of our community nestled in the breathtaking Rocky Mountains. With a commitment to excellence, compassion, and innovation, we offer state-of-the-art medical services, including emergency care, surgery, imaging, and much more.

Our mission is clear: to provide high-quality, patient-centered care while fostering the well-being of our community. We believe in making a positive impact not just through our healthcare services but also by creating a supportive and collaborative environment for our team members.

Requirements

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for growth in the healthcare field.
• A chance to make a meaningful impact on every patient interaction.
  
  

Your Role

• Master and maintain phone system proficiency, ensuring prompt and courteous communication.
• Use AIDET (Acknowledge, Introduce, Duration, Explanation and Thank You) scripting to provide a professional, patient-centered experience.
• Transfer calls appropriately and confirm/cancel appointments with efficiency.
• Manage patient records in patient records system, including verifying demographics, updating information, and creating concise task messages for care teams.
• Utilize all available communication tools to coordinate effectively with clinics.
  
  

What We Need

• A positive, team-oriented individual with strong multitasking skills.
• Attention to detail in updating patient demographics and managing appointment logistics.
• A commitment to excellence and delivering compassionate service.
  
  

Why HRRMC?

Join a dedicated team where your skills and compassion make a difference. Take the next step in your career with HRRMC and help us provide outstanding care to our community.

• Apply today and start your journey with us!***
  
  

Summary

Qualifications:

EDUCATION And/or EXPERIENCE

• High school degree, plus a minimum of three years of responsible business experience, preferably in a public relations, healthcare setting, or other professional setting.
  
  

We offer competitive pay and a comprehensive benefits package to support your career growth and personal well-being. For details about our benefits, visit our Benefits Guide.

Ready to join our team? Explore current openings and apply today at HRRMC Careers. Start your journey toward a rewarding career and an adventurous life in our beautiful mountain community!

Employment offers are contingent upon successfully fulfilling all pre-employment requirements, including a background check, drug screening, and verification of current immunizations.