What are the responsibilities and job description for the Entry Level Hotel Reservationist (Remote) position at Heart & Sail Tours?
This is a remote position.
We are actively seeking an individual with impeccable attention to detail and a customer-centric approach to join our team as a Remote Hotel Reservationist. If you possess exceptional communication skills, exude warmth, and harbor a genuine passion for hospitality, we extend a warm invitation for you to become part of our team today! Comprehensive training will be provided to ensure your success.
Responsibilities:
As a Remote Hotel Reservationist, you have the opportunity to take charge of your financial future. This isn't just a job; it's a chance to establish your own business within our framework. Determine your income potential, and we'll provide the support and resources to help you succeed, turning your passion into a rewarding career.
Benefits:
This opportunity is available in the USA, Mexico, and Australia.
We are actively seeking an individual with impeccable attention to detail and a customer-centric approach to join our team as a Remote Hotel Reservationist. If you possess exceptional communication skills, exude warmth, and harbor a genuine passion for hospitality, we extend a warm invitation for you to become part of our team today! Comprehensive training will be provided to ensure your success.
Responsibilities:
- Handle hotel reservations, managing inquiries, making bookings, and confirming room availability.
- Engage with guests via phone, email, and in-person interactions, addressing reservation inquiries, changes, and cancellations.
- Assist guests during check-in and check-out processes, ensuring a seamless experience and attending to special requests or concerns.
- Collect payment information, process reservations, and issue invoices or receipts as required.
As a Remote Hotel Reservationist, you have the opportunity to take charge of your financial future. This isn't just a job; it's a chance to establish your own business within our framework. Determine your income potential, and we'll provide the support and resources to help you succeed, turning your passion into a rewarding career.
Benefits:
- Remote position with flexible work arrangements.
- Travel perks and discounts for personal and professional travel.
- Free training.
- Familiarization (FAM) Trips.
- Supportive team environment.
- Excellent communication and interpersonal skills with a friendly and welcoming demeanor.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy.
- Ability to work independently and collaboratively as part of a team.
- Sound knowledge of travel destinations, attractions, and various travel products and services.
- Exceptional customer service and problem-solving skills.
- Passion for travel and a desire to help others create memorable experiences.
- Must be 18 years or older.
- Must speak/read English fluently; bilingualism is a plus!
This opportunity is available in the USA, Mexico, and Australia.