What are the responsibilities and job description for the Hotel Reservationist-Entry Level (Remote) position at Heart & Sail Tours?
This is a remote position.
As a Virtual Hotel Scheduling Assistant, you will work from home to support hotel operations by managing room bookings, schedules, and reservations. This offers an opportunity to earn up to $65,000 annually in commission. You will ensure efficient and organized hotel operations while providing excellent customer service to guests and clients.
About Us: We are a leading travel company, specializing in creating unforgettable vacation experiences. Our business is built on partnerships with award-winning suppliers, ensuring our clients have access to the best deals and experiences around the world. We are currently seeking Hotel Scheduling Assistant to join our team. This is a fantastic chance for individuals looking to work from home, enjoy travel perks, and be part of a dynamic and supportivDo you possess an eye for detail and a drive for providing exceptional customer service? We're offering a lucrative business opportunity for individuals interested in leveraging the tools provided by our host agency to thrive in the travel industry. As a Hotel Reservationist, you'll focus on booking accommodations and managing room reservations for our clients, all within the framework of your own business.
Responsibilities:
Why Choose this Opportunity:
Flexible Work Environment: Manage your work effectively from anywhere, adapting to your lifestyle. Business Ownership: Take control of your financial future within our framework, with opportunities for career advancement. High Commissions: Earn competitive travel commissions based on successful bookings. Comprehensive Training: Benefit from comprehensive training and ongoing development programs to ensure your success. Supportive Community: Join a dynamic community of like-minded individuals, receiving mentorship and guidance on your entrepreneurial journey.
Qualifications:
Responsibilities:
As a Virtual Hotel Scheduling Assistant, you will work from home to support hotel operations by managing room bookings, schedules, and reservations. This offers an opportunity to earn up to $65,000 annually in commission. You will ensure efficient and organized hotel operations while providing excellent customer service to guests and clients.
About Us: We are a leading travel company, specializing in creating unforgettable vacation experiences. Our business is built on partnerships with award-winning suppliers, ensuring our clients have access to the best deals and experiences around the world. We are currently seeking Hotel Scheduling Assistant to join our team. This is a fantastic chance for individuals looking to work from home, enjoy travel perks, and be part of a dynamic and supportivDo you possess an eye for detail and a drive for providing exceptional customer service? We're offering a lucrative business opportunity for individuals interested in leveraging the tools provided by our host agency to thrive in the travel industry. As a Hotel Reservationist, you'll focus on booking accommodations and managing room reservations for our clients, all within the framework of your own business.
Responsibilities:
- Manage hotel reservations, handling inquiries, bookings, and confirming room availability
- Interact with guests through various channels, assisting with inquiries, changes, and cancellations
- Ensure a seamless check-in and check-out process, addressing special requests or concerns
- Collect payment information, process reservations, and issue invoices or receipts as required
Why Choose this Opportunity:
Flexible Work Environment: Manage your work effectively from anywhere, adapting to your lifestyle. Business Ownership: Take control of your financial future within our framework, with opportunities for career advancement. High Commissions: Earn competitive travel commissions based on successful bookings. Comprehensive Training: Benefit from comprehensive training and ongoing development programs to ensure your success. Supportive Community: Join a dynamic community of like-minded individuals, receiving mentorship and guidance on your entrepreneurial journey.
Qualifications:
- Excellent communication and interpersonal skills with a courteous demeanor
- Strong organizational and multitasking abilities
- Attention to detail and accuracy
- Ability to work independently and as part of a team
- Thorough knowledge of travel destinations, attractions, and travel products and services
- Exceptional customer service and problem-solving abilities
- Passion for travel and helping others create memorable experiences
- 18 years old
- Must be proficient in English, Bilingual a plus
- Remote position with a flexible work environment
- Travel perks and discounts for personal and professional travel
- Free training, FAM Trips, and ongoing support from a collaborative team
Responsibilities:
- Coordinate and manage hotel room bookings and reservations, including check-ins, check-outs, and room assignments
- Communicate with guests via phone, email, or online platforms to confirm reservations, address inquiries, and assist with special requests
- Update and maintain the hotel's booking system with accurate and up-to-date information regarding room availability, rates, and promotions
- Work closely with hotel staff, including front desk agents, housekeeping, and management, to ensure smooth check-in and check-out processes for guests
- Handle guest inquiries, complaints, and feedback professionally and promptly, resolving issues to ensure guest satisfaction
- Assist in managing group bookings, events, and special occasions, coordinating room allocations and logistics as needed
- Monitor and manage room inventory, optimizing occupancy and revenue through strategic pricing and promotions
- Collaborate with sales and marketing teams to promote hotel offerings, packages, and discounts to maximize bookings and revenue
- Prepare daily, weekly, and monthly reports on room occupancy, revenue, and guest feedback for management review
- Stay updated on hotel policies, procedures, and industry trends to provide accurate information and excellent service to guests
- High school diploma or equivalent; additional education or training in hospitality or hotel management is a plus
- Previous experience in hotel operations, front desk, reservations, or a related role preferred but not required
- Proficiency in using hotel booking systems, property management software, and Microsoft Office Suite
- Excellent communication and customer service skills, with a friendly and professional demeanor
- Strong organizational skills and attention to detail, with the ability to multitask in a fast-paced environment
- Problem-solving abilities and the capacity to handle guest inquiries and complaints effectively
- Ability to work independently and collaborate with team members virtually
- Flexibility to work varying hours, including evenings, weekends, and holidays, based on hotel needs
- Knowledge of hotel operations, room types, rates, and hospitality industry standards
- This is a virtual position, allowing you to work from home and manage hotel scheduling tasks virtually
- Flexible hours may be required to accommodate hotel operations and guest needs
- Training and support will be provided to help you succeed in your role as a VirtualHotel Scheduling Assistant
Salary : $65,000