What are the responsibilities and job description for the Virtual Booking Assistant -Work From Home position at Heart & Sail Tours?
This is a remote position.
Are you someone who thrives on delivering top-notch customer service and has a knack for the finer details? Dive into an exhilarating business opportunity that lets you harness the power of our host agency and make waves in the travel industry as a Booking Assistant. Your mission: to craft unforgettable accommodation experiences and seamlessly manage room reservations, all while carving out your own business path.
Responsibilities:
Why Choose This Opportunity:
Are you someone who thrives on delivering top-notch customer service and has a knack for the finer details? Dive into an exhilarating business opportunity that lets you harness the power of our host agency and make waves in the travel industry as a Booking Assistant. Your mission: to craft unforgettable accommodation experiences and seamlessly manage room reservations, all while carving out your own business path.
Responsibilities:
- Orchestrate Stays: Command the art of hotel reservations, swiftly handling inquiries, bookings, and availability confirmations
- Guest Whisperer: Engage with guests across phone, email, and other mediums to resolve inquiries, modifications, and cancellations
- Check-In Magician: Ensure a spellbinding check-in and check-out process, catering to special requests and resolving concerns with a touch of magic
- Transaction Maestro: Collect payment details, process reservations, and dispatch invoices or receipts with precision
Why Choose This Opportunity:
- Flexible Wonderland: Shape your work schedule to fit your lifestyle, whether you're a night owl or an early bird
- Entrepreneurial Utopia: Seize control of your financial destiny within our supportive framework, unlocking vast opportunities for career growth
- Generous Bounty: Earn attractive travel commissions with each successful booking
- Masterful Training: Immerse yourself in extensive training and continuous development to stay ahead of the curve
- Supportive Tribe: Join a vibrant community of fellow travel enthusiasts, receiving mentorship and guidance as you navigate your entrepreneurial journey
- Stellar communication and interpersonal skills with a welcoming and professional demeanor
- Extraordinary organizational and multitasking prowess
- Eagle-eyed attention to detail and accuracy
- Autonomous and collaborative work style
- Thorough understanding of travel destinations, attractions, and services
- Exceptional customer service and problem-solving abilities
- Boundless passion for travel and creating unforgettable experiences
- 18 years or older
- Fluent in English; bilingual abilities are a fantastic bonus
- Remote Freedom: Enjoy a flexible work environment from any location
- Travel Perks: Access tantalizing travel discounts for both personal and professional journeys
- Comprehensive Support: Benefit from free training, familiarization trips, and a supportive team