What are the responsibilities and job description for the BRANCH MANAGER position at Hearth & Home Technologies?
Fireside Hearth and Home (FHH) is looking to add a Branch Manager in Charleston SC
Fireside Hearth & Home is the worlds largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies the largest manufacturer of fireplace products and an HNI Corporation operating company. Fireside is a team of 400 hearth experts located across 6 regions, 12 states and 29 branches across the USA. Check us out at www.fireside.com .
The Branch Manager Iis responsible for all functions, excluding sales, of a branch that installs 3999 of less units annually. The Branch Manager Iis responsible for the profitability, safety, installations and service of the branch and promotes teamwork among the members, subcontractors, builder customers, homeowner customers and vendors. The Branch Manager is expected to perform all duties with the highest level of customer service, professionalism, safety and integrity.
Key Responsibilities :
- Oversees the Division Field Operations Supervisor, Service members and Warehouse members daily responsibilities.
- Communicates essential business information to all members on a need to know basis
- Promotes a team atmosphere between Branch, Hub and Sales members
- Receives and resolves escalated customer issues delegates responsibilities for quick resolution
- Responsible for working capital [inventory, A / R], performs quarterly inventory audits, and resolves open Customer A / R issues caused by incomplete or unsatisfactory quality issues
- Achieve Branch financial and strategic goals by managing labor cost, capacity planning and overall G&A expenses.
- Responsible for reviewing and coordinating installation and service schedules to optimize productivity and customer service level
Qualifications :
About Working for Hearth & Home Technologies
Hearth & Home Technologies is a part of the Residential Building Products segment of HNI Corporation (NYSE : HNI). We are the worlds leading manufacturer and marketer of hearth products, which include a full array of gas, electric, wood, and pellet-burning fireplaces, inserts, stoves, facing and accessories.
Since 1951, Fireside Hearth & Home has been making the fireplace selection and installation process easy by offering the best sales and service experience possible . We are fireplace experts focused on the latest trends, technologies, and brands to offer you the best solutions . Apply today!
