What are the responsibilities and job description for the FIREPLACE SALES ASSOCIATE position at Hearth & Home Technologies?
Fireside Hearth and Home (FHH) is looking to add a Retail Sales Associate in Madison, WI .
Fireside Hearth & Home is the world's largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies - the largest manufacturer of fireplace products and an HNI Corporation operating company . FHH is a team of 400 hearth experts located across 6 regions, 12 states and 29 branches across the USA . Check us out at www.fireside.com .
This position is accountable to meet or exceed FHH retail sales goals by selling hearth products, services, and accessories. The position must provide best-in-class consumer buying experiences by engaging retail store guests, developing a whole-hearth solution to meet their needs, and driving the sale to completion.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Key Responsibilities
- Meet and exceed sales goals utilizing dynamic sales skills within the retail sales process
- Exceed customer expectations through all required steps of the remodel process by working closely with customers to understand project needs and timelines
- Systematically manage all customer sales to project completion, including quotes, orders, previews, installations and start ups
- Build and maintain strong relationships with customers and be extremely diligent with follow up
- Become a trusted and knowledgeable Hearth Expert through a comprehensive 3-month training program, providing in-depth understanding of the hearth industry, products and installation
- Collect and process payments from customers and balance daily business
- Answer incoming phone calls to the showroom
- Provide basic showroom maintenance and merchandising of products
- Complete Inventory management as well as receiving in / out product
- Assist in training newer Retail Sales Reps
- Other duties as assigned
Qualifications
About Working for Hearth & Home Technologies
Hearth & Home Technologies is a part of the Residential Building Products segment of HNI Corporation ( NYSE : HNI ) . We are the world' s leading manufacturer and marketer of hearth products, which include a full array of gas, electric, wood, and pellet-burning fireplaces, inserts, stoves, facing and accessories .
Since 1951, Fireside Hearth & Home has been making the fireplace selection and installation process easy by offering the best sales and service experience possible . We are fireplace experts focused on the latest trends, technologies, and brands to offer you the best solutions . Apply today!
