What are the responsibilities and job description for the Fireplace Technician position at Hearth & Home Technologies?
About Us
Fireside Hearth and Home Technologies is the world's leading manufacturer and marketer of hearth products, including gas, electric, wood, and pellet-burning fireplaces, inserts, stoves, facings, and accessories.
With a rich history dating back to 1951, we have established ourselves as a trusted name in the industry, offering unparalleled sales and service experiences to our customers.
We are dedicated to staying at the forefront of the latest trends, technologies, and brands, ensuring that our customers receive the best solutions for their needs.
The Role
We are seeking an experienced Service Technician to join our team. As a key member of our installation and service team, you will be responsible for providing professional in-home installations and service calls on fireplaces, inserts, stoves, and facings.
Key Responsibilities
- Install fireplaces according to manufacturer's specifications
- Diagnose and repair fireplace components to resolve operating problems
- Initiate fireplace startups and perform homeowner orientations
- Sell after-market service parts, products, and accessories to consumers
- Communicate effectively with customers to ensure services are completed and meet quality standards
Requirements
- No experience repairing fireplaces required – on-the-job training provided
- Experience working with hand and power tools
- Mechanical aptitude and excellent customer service skills
- HVAC or electrical knowledge is a plus
- Lift up to 50 lbs
- High School Diploma or equivalent
- Valid driver's license and meet our driving standards
What We Offer
- Competitive compensation and opportunities for growth
- Medical, Dental, Vision Insurance
- 401k match
- Cash Profit Sharing (after one year of employment)
- Discounted Stock Purchase Plan
- Paid Time Off
- Paid Holidays
- Tuition Assistance
