What are the responsibilities and job description for the Regional Field Operations Manager, Manassas VA position at Hearth & Home Technologies?
Description
Fireside Hearth and Home (FHH) is looking to add a Regional Field Operations Manager in Manassas VA.
Fireside Hearth & Home is the world's largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies - the largest manufacturer of fireplace products and an HNI Corporation operating company. Fireside is a team of 400 hearth experts located across 6 regions, 12 states and 29 branches across the USA. Check us out at www.fireside.com.
Purpose Statement
Responsible for coordinating the efforts of all Divisional Field Operations Supervisors within the Region. Train the Divisional Field Operations Supervisors and monitor their effectiveness and that of the overall FHH Field Operations Initiatives. This position will interface closely with Regional Team and each Branch / Division's Management Team. Maintains contacts with factory personnel, FHH staff, builders, homeowners, and inspectors as needed.
Essential Functions
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Knows and understand FHH policies and Field Operations initiatives
- Refines and implements "best practices" of field operations
- Ensures that branch / divisions meet CTP (Complete to Promise) goals and quality standards
- Train, develop and supports Division Field Operations Supervisor in job responsibilities
- Supports Branch / Division Field Operations by assisting in the management of field members and sub-contractors
- Coordinates and delivers safety training and training on the installation of products to field members and subcontractors in region
- Manages and tracks certification testing for field members and subcontractors
- Coordinates and delivers builder and related jobsite trades training
- Provides branch / division with sales and customer support
- Assumes role as technical expert in resolving difficult issues with customers and building officials
- Lead Regional Safety Initiatives by working closely with Safety Champion and MCR to ensure that members are following OSHA and FHH Safety Standards
- Responsible for all building code enforcement issues, incident investigation, and legal liability issues within the region
- Lead Business Process Improvement in assigned region.
- Must be proficient in tools and techniques of continuous improvement through formal training and RCI events. Roll out tools and techniques in field operations where appropriate, focusing on 7 forms of waste and 6s.
- Work closely with corporate, manufacturing, and technical services staffs
- Supports and acts as team member on related projects
- All other duties as assigned
Required Qualifications
Skills and Abilities
Education and Experience
Preferred Qualifications
About Working for Hearth & Home Technologies
Hearth & Home Technologies is a part of the Residential Building Products segment of HNI Corporation (NYSE : HNI). We are the world's leading manufacturer and marketer of hearth products, which include a full array of gas, electric, wood, and pellet-burning fireplaces, inserts, stoves, facing and accessories.
Since 1951, Fireside Hearth & Home has been making the fireplace selection and installation process easy by offering the best sales and service experience possible. We are fireplace experts focused on the latest trends, technologies, and brands to offer you the best solutions. Apply today!
In addition to your salary, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision Insurance, Health Savings Account, Disability Benefits, Life Insurance, Paid Time Off and Holidays, and Retirement Benefits). Hearth & Home Technologies benefits are subject to eligibility requirements. Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at [email protected]. The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).
