What are the responsibilities and job description for the Retail Marketing Assistant position at Hearthside Fireplace & Patio?
Retail Marketing Assistant
Location: Decorah, IA
Job Type: Full-Time
Join Our Team & Keep the Fire Burning!
Are you an organized, detail-oriented individual with a knack for customer service and online engagement? Do you thrive in a dynamic environment where no two days are the same? If so, we want you to join our team as an Retail Marketing Assistant at our locally owned fireplace store!
What You’ll Be Doing:
Administrative Support
- Answer phones, respond to emails, and assist walk-in customers with inquiries.
- Schedule and coordinate appointments, deliveries, and service calls.
- Process orders, invoices, and maintain accurate records.
Customer Service & Sales Support
- Greet and assist customers in our showroom, providing product information and support.
- Help customers navigate our product selection, from fireplaces to accessories.
- Support the sales team with paperwork, follow-ups, and customer service tasks.
Online Engagement & Marketing
- Assist with managing our social media, updating product listings, and ensuring accuracy.
- Monitor and respond to inquiries and customer messages.
- Help increase foot traffic by engaging with potential customers on social media.
What We’re Looking For:
✔ Excellent communication and customer service skills.
✔ Strong organizational skills with attention to detail.
✔ Comfortable using Microsoft Office, QuickBooks (a plus!), and basic website platforms.
✔ Familiarity with social media, online marketing, or e-commerce is a big bonus!
✔ Ability to work independently and as part of a team.
Why You’ll Love Working Here:
✅ Friendly, supportive team atmosphere.
✅ Opportunity to grow with a well-established local business.
✅ Competitive pay and potential for advancement.
✅ Employee discounts on fireplaces and home comfort products!
Ready to Apply?
Apply to this ad or stop by our showroom at 802 Commerce Dr, Decorah to introduce yourself!
We can’t wait to meet you!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Decorah, IA 52101 (Required)
Ability to Relocate:
- Decorah, IA 52101: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $21