What are the responsibilities and job description for the Team Leader position at Heartland Animal Rescue Team?
Job Overview
We are seeking a motivated and experienced Team Leader to join our dynamic care team. The ideal candidate will focus on supervising staff, managing daily activities, and ensuring excellent customer service. This role requires effective communication skills and the ability to work collaboratively with team members to achieve the upmost care of the shelter animals.
Responsibilities
- Supervise and manage daily operations of the shelter, ensuring adherence to company policies and procedures.
- Train, mentor, and develop team members to enhance their skills in procedures and protocols of the shelter
-Oversee staff members are showing up for their shifts or filling the shift they cannot make
- Foster a positive work environment by promoting teamwork and effective communication among staff.
- Handle customer inquiries and complaints with professionalism
- Participate in recruiting efforts to attract and retain top talent for the shelter
Requirements
- Previous experience in a shelter setting is not required, but common animal husbandry will be beneficial
- Strong supervisory skills with a proven ability to manage a team effectively.
- Ability to work Monday, Wednesday, Friday and every other weekend is a must, as this is a set scheduled position
- A passion for providing exceptional care for the animals and maintenance of the building
Join our team as a Team Leader where you can make a significant impact on the lost, abused and unwanted animals while developing your leadership skills in a fast-paced animal filled environment.
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 22 – 36 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $13