What are the responsibilities and job description for the Corporate Office Receptionist position at Heartland Co-op?
Summary: Provides corporate office support as well as support for the CEO, Executive Management staff and corporate communications by performing the following duties.
Essential Duties and Responsibilities:
- Serves as a Corporate Receptionist, including answering phones, assisting corporate office visitors and maintaining the general office spaces.
- Coordinate the mailing of corporate communications.
- Responsible for scanning supporting documents.
- Maintain inventory of corporate office supplies.
- Responsible for coordinating and assisting in the coordination of events and meetings within the corporate office.
- Reserve meeting rooms, arrange meals, and order supplies.
- Coordinate corporate office events.
- Prepare daily deposits for corporate office.
- Support accounting department as needed.
- Must maintain a valid drivers license and commercial insurability at all times.
- Other duties as assigned by management.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus.
Lift Level: Light
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Required walking or standing to a significant degree; or requires sitting most of the time, but entails pushing and/or pulling of arm or leg controls.
Competency:
- To perform the job successfully, an individual should demonstrate the following competencies:
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments. Maintains confidentiality; Remains open to others' ideas and tries new things.
- Written Communication Writes clearly and informatively. Must demonstrate excellent verbal and written skills. Excellent organizational skills and ability to manage multiple responsibilities.
- Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.
- Quantity - Completes work in timely manner.
- Safety and Security - Observes safety and security procedures.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Two year certificate from college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have strong knowledge of Microsoft Word, Excel and PowerPoint. Ability to operate copying, mailing and fax equipment. Experience with InDesign software is preferred, but not required.
Certificates and Licenses:
Must maintain valid drivers license and commercial insurability at all times.
Supervisory Responsibilities:
This job has no supervisory responsibilities.