Support Services Provider

Full-time, 40 hours per week, may include Saturdays, working out of the SSC office!

MAIN FUNCTION:  The Support Service programs include Intensive Community Support/Community Support/Recovery Support/ Peer Support.  These services are for individuals that are impacted by either Mental Health Diagnoses, Substance Use Diagnoses, or both. These services are designed to provide direct contact with clients to develop skills necessary to live independently in the community. Services will be provided in the consumer’s home, within the community or in other supportive environments as appropriate.

          *If in a Peer Support Role, the Peer Support Specialist will function as a role model to peers; exhibiting competency in personal               recovery and use of coping skills; serve as a consumer advocate, providing consumer information and peer support in                             outpatient settings.

DUTIES/RESPONSIBILITIES:

• Provides individual and group support by meeting with clients in their home, at Heartland Counseling Services, via transportation or any other appropriate community setting.
• Meets expectations for monthly billable baseline.
• Provides support, screening, and intervention to the client in times of crisis and if hospitalization becomes necessary, coordinates with crisis responders and others appropriate individuals/agencies.
• Will be part of the on-call weekend rotation schedule to provide 24/7 crisis coverage.
• Provides services at other HCS locations as assigned, which may include travel.
• Actively teaches skill building concepts necessary to continue towards recovery in mental health and/or substance use.
• Communicates and collaborates effectively with necessary outside individuals and agencies.
• Provides community education services (i.e. schools, law enforcement, media, community meetings) as assigned.
• Demonstrates willingness to maintain flexibility and openness to new information through training and case consultation.
• Establishes hours of service delivery that ensures accessibility and responsiveness to the needs of the client. Scheduled services may include evening and weekend hours.
• Maintains up to date client charts to include needs assessment, treatment plan, progress notes, screenings, and discharge plans.
• Attends scheduled supervisory and community-based staff meetings.
• Attends scheduled client meeting observations with supervisor.
• Completes all paperwork in accordance with agency policies and procedures.
• Participates in community events as assigned.
• Participates in a planning committee as assigned.
• Always follow professional ethics.
• Adheres to all agency policy and procedures.
• Adheres to agency policy on confidentiality.
• Performs other related duties as assigned.

REQUIRED SKILLS/ABILITIES:

• Ability to form cooperative and supportive relationships with staff/agency.
• Maintains ethics as dictated by profession.
• Maintains certifications as needed.
• Ability to form positive relationships with clients.
• Strong interpersonal skills in working with diverse
• Skills in verbal and written communication.
• Valid driver’s license.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree in the human services field preferred or two years’ experience in a related field.
• State of Nebraska Peer Support Specialist Certification in good standing.

BENEFITS:

2-3 weeks paid vacation per year.

12 paid sick days per year.

2 paid personal days per year.

1 paid mental health day per year.

9 paid holidays per year.

3 paid training days per year.

Bereavement Leave.

Medical, dental, and vision insurance.

Paid life insurance policy.

Medical and dependent care flexible spending accounts.

Aflac.

Employee Assistance Program.

3% matching retirement plan after 2 years of employment.

Flexible schedule.