What are the responsibilities and job description for the Dental Assistant - EFDA position at Heartland Dental?
Expanded Functions Dental Assistant – EFDA
Marion, IN
About Marion Family Dental Care
Marion Family Dental, like each Heartland Dental supported office, is unique to the community and the patients they serve.
- Join a seven person team that thrives on collaboration, communication, and community
- Located near Indiana Weslyan University, next to Richards Resturant
- Be a part of a connected team in a fast-paced, energetic atmosphere
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
Benefits:
- Medical, prescription drug and vision insurance
- Free dental services for yourself and your dependents minus lab fees
- Life and disability insurance
- 401(K) retirement plan
- 6 paid holidays annually (after 90 days of employment), 2 weeks paid vacation (after one year of employment)
- Continuing education provided and endless growth opportunities
More about the role
- Greet and welcome patients as they enter the office to create a great first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Preferred Experience:
- Working knowledge of dental procedures and terminology
- 1 year of chairside expanded functions, including composite restoration placement
- Experience working with a dental software, such as Dentrix
Skills Required:
- Excellent communication skills and patient focused mindset
- Attention to detail and strong organization skills
- Ability to facilitate patient flow throughout the office
Physical Requirements:
- Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods sitting and standing
- Must be able to lift and carry up to 45 pounds at times
- Availability to attend virtual training sessions (or in-person) periodically throughout the year
- As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
