What are the responsibilities and job description for the Front Office Assistant Manager position at Heartland Dental?
About the Job
We're seeking a highly motivated and organized individual to join our team as a Business Assistant. As a key member of our front office team, you'll be responsible for greeting and welcoming patients, managing front office duties, and utilizing Dentrix for patient scheduling and records. If you're passionate about delivering exceptional patient care and have excellent communication skills, we'd love to hear from you!
Responsibilities
We're seeking a highly motivated and organized individual to join our team as a Business Assistant. As a key member of our front office team, you'll be responsible for greeting and welcoming patients, managing front office duties, and utilizing Dentrix for patient scheduling and records. If you're passionate about delivering exceptional patient care and have excellent communication skills, we'd love to hear from you!
Responsibilities
- Greet and welcome patients as they enter the office to create a great first impression of our team.
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
- Utilize Dentrix for patient scheduling and records.
- Schedule and confirm appointments for multiple providers in the office.
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
- Post insurance and patient payments and process accounts receivables.
- Review treatment plan fees and payment options with patients.
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential.
- Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
- Front loaded education and training, providing you the opportunity to develop to your full potential.
- Opportunity to be a part of a secure company with 20 years of industry leading experience that provides a stable career with unlimited growth potential.
- Access to on-demand Daily Pay.
