What are the responsibilities and job description for the Case Management Support-Adoptions position at Heartland for Children?
- Closing Date:
2/28/2025
- Job Summary:
This is a professional position responsible for supporting the adoption team to those interested in learning more about becoming adoptive parents and post adoption services.
- Essential Functions:
- Establishes and maintains positive working relationship with HFC customers
- Performs routine administrative adoption functions to include drafting correspondence, scheduling appointments, organizing/maintaining paper and electronic files, ordering/assembling adoption backpacks/bags and provide information to callers
- Provide assistance to post adoption services with correspondence, tracking, communicating with families and post adoption events
- Maintains the annual adoption training calendar, staffing calendar and coordinating conference calls and meetings
- Completes adoption inquires, retrieving/analyzing client data and reports
- Register families for the adoption training, assist with informational night and Adoption 101 preparation
- Composes and distributes meeting notes, correspondence and reports
- Retrieve, complies, maintain and organize data from FSFN and other tracking systems
- Monitors and tracks adoption and post adoption assignments and requested documents
- Request documents as identified from various agencies
- Provides coverage as needed for foster home inquiries
- Performs other unit duties as assigned
- Qualifications Required:
High school diploma or GED required.
- Qualifications Preferred:
Three years data entry experience in a child welfare or related field preferred. Florida Safe Families Network (FSFN) experience preferred.
- Physical Requirements:
- Benefits:
Excellent benefits package with tuition assistance, domestic partner coverage, retirement and generous paid time off.
- Additional Information:
Drug free workplace. Drug testing required. EOE/M/F/D/V.