What are the responsibilities and job description for the Case Management Support-Diligent Search position at Heartland for Children?
- Closing Date:
5/30/2025
- Job Summary:
This is a professional position responsible for assisting the completing and processing diligent search requests.
- Essential Functions:
- Establishes and maintains positive working relationship with HFC internal and external customers
- Performs Diligent Searches for all absentee parents within Circuit 10 by utilizing tracking systems to locate parents (internet, LE, DOJ. Accurint, DOT, mailings and any other search engines necessary); for any parent not located, an Affidavit of Diligent Search will be filed with Dependency Court for any Court actions deemed necessary
- Research, download, redact and print cases as requested by various agencies or individuals
- Serve as backup for Live Scan fingerprinting and assist with answering calls/scheduling appointments
- Perform special projects as assigned
- Qualifications Required:
HS Grad or GED required.
- Qualifications Preferred:
Bachelors degree in Social Work or related field stongly preferred. Experience in child welfare system preferred. Case management experience is most desirable
- Physical Requirements:
- Benefits:
Excellent benefits package with tuition assistance, domestic partner coverage, retirement and generous paid time off.
- Additional Information:
Drug free workplace. Drug testing required. EOE/M/F/D/V.
