What are the responsibilities and job description for the Patient Care Manager - Hospice Manager position at Heartland Hospice?
Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.
- Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.
- Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.
- Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members
Great Opportunity to share your passion for end of life care while managing a team of dedicated clinicians and professionals.
We offer a supportive team, great work life balance, very competitive salary and an opportunity to make a difference every day!
- At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting
- Graduate of accredited school of nursing; bachelor’s degree in nursing preferred
- Current Registered Nurse licensure in state of residence and requested employment
- Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families
- Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight
- Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
- Opportunity to Participate In a Fleet Program
- Competitive Salaries
- Mileage Reimbursement
- Professional Growth and Development Opportunities
- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet state specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace
