Lab Operations Technician (Level 2 or 3)

About Us:

Heartland is a complete end-to-end waste solutions provider, industry recognized since beginning operations in 2008. Enabled by unique, proprietary technologies and with a partnership approach rooted in decades of operational expertise, Heartland doesn’t just treat waste, we solve problems at the source. Our proven on-site technologies and unique build-own-operate business model are advancing sustainable waste solutions that create shared value for our customers, communities and the planet.

Join us at Heartland, where we work hard, solve tough problems, and celebrate success together!

Position Overview

The Lab Operations Technician is responsible for the safe and efficient operation, maintenance, and optimization of the HelioStorm system. This role requires both hands-on operational expertise and strategic thinking to troubleshoot, improve processes, and contribute to system enhancements. The position is structured to accommodate varying levels of experience:

• Level 2: Focuses on core operational responsibilities with growing autonomy in troubleshooting and process optimization.
• Level 3: Includes advanced troubleshooting, process improvements, training junior staff, and contributing to engineering initiatives.

Core Responsibilities (All Levels)

• Operate and maintain the gasifier system in accordance with approved test plans, protocols, and safety guidelines.
• Monitor system performance, collect and analyze data, and make real-time adjustments to optimize operations.
• Maintain operator logbooks with detailed documentation of system parameters, performance issues, and corrective actions.
• Load feedstock into the system for testing and ensure proper handling of materials.
• Collect, document, and analyze test samples to support ongoing research and development efforts.
• Ensure compliance with all Environmental, Health, Safety, and Quality (EHSQ) regulations and company policies.
• Uphold the Company’s established Standards of Conduct and Business Ethics.

Additional Responsibilities Based on Level

Level 2:

• Assist with troubleshooting operational challenges and support system modifications under supervision.
• Contribute to test plan execution with input from senior team members.
• Participate in root cause analysis and basic process improvement initiatives.

Level 3:

• Lead troubleshooting efforts for complex operational and mechanical issues.
• Provide strategic input and recommendations for system improvements.
• Assist in the development, execution, and refinement of test plans.
• Mentor and train junior operators on gasifier operation and safety protocols.
• Work closely with the engineering team to implement and evaluate system optimizations.

Skillset Requirements:

Education and Experience Requirements by Level

Level 2:

• Associate’s degree in environmental science, engineering technology, or a related field preferred; equivalent work experience considered.
• Minimum of 2 years of experience in a technical, operations, or laboratory environment.
• Exposure to gasification systems, thermal processing, or chemical operations preferred.
• Strong mechanical aptitude with the ability to perform light milling and troubleshooting.

Level 3:

• Associate’s degree in environmental science, engineering technology, or a related field preferred; equivalent work experience considered.
• Minimum of 5 years of experience in gasification operations, chemical processing, or industrial operations.
• Proven ability to lead troubleshooting and optimization efforts.
• Experience working cross-functionally with engineering teams to enhance system performance.
• Prior experience mentoring or training junior operators.

General Skills for All Levels

• Demonstrated ability to think ahead, anticipate operational needs, and proactively address challenges.
• Experience in data collection, analysis, and reporting to support process optimization.
• Proficient in Microsoft Office Suite and comfortable working with technology-driven systems.
• OSHA HAZWOPER 40-hour certification preferred.
• Boiler, power plant operations or other relevant experience desired
• Ability to work flexible hours, including occasional weekends, as operational needs dictate.
• Must hold a valid driver’s license and be able to lift equipment per company safety standards.
• Work will be conducted in both indoor and outdoor environments throughout the year.

Working at Heartland Water Technology:

At Heartland, we take pride in our collaborative and supportive team culture. We enjoy working together to achieve shared goals and value individuals who bring an ownership mindset, a strong work ethic, and a passion for solving challenges. Success at Heartland also requires the ability to work effectively with others, demonstrate maturity, and contribute to a positive and productive work environment.

We are proud to offer a comprehensive and competitive total rewards package, including:

• Medical, Dental, and Vision coverage
• Company-paid Life and Disability Insurance
• 401(k) retirement savings plan
• Flexible Spending Accounts (FSA) and Supplemental Life Insurance options
• Paid Time Off (PTO)
• Flexible Remote Work options

We are a drug-free workplace.

Heartland Water Technology, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We participate in E-Verify.

401k, Dental Insurance, Life Insurance, Medical Insurance, Vision