What are the responsibilities and job description for the Program Coordinator position at Hearts With A Mission?

Job Description

Description :

Hearts With A Mission is expanding its programs in Douglas County, creating an exciting opportunity to make a lasting impact by serving families, children, and seniors in the community!

POSITION SUMMARY

The Program Coordinator will provide safety oversight of Hearts For Seniors (HFS) and Safe Families For Children (SFFC) program implementation, which includes supervision, oversight, and training for HFS and SFFC volunteers and interns. This position will provide emergency, on-call support to staff and volunteers in the HFS and SFFC programs. The Program Coordinator will plan and participate in community engagement activities to develop relevant partnerships and fund development. All work is performed in compliance with organizational guidelines and policies, as well as all applicable laws.

SUPERVISION RECEIVED AND EXERCISED

The Program Coordinator reports directly to the Regional Program Director. This position supervises HFS Care Coordinators and SFFC Youth & Family Case Managers. This position has an introductory period of three (3) months.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The essential functions listed below are not intended to reflect all duties that may be assigned to this position. The organization may augment duties and / or essential functions at its discretion.

Financial Stewardship

Provide oversight of program budget.
Explore and evaluate potential program revenue sources.
Lead and participate in the planning and development of Program special events (recruitment, fund raising, public speaking, and community events) in designated county in collaboration with the Marketing & Development team.

Leadership and Staff Management

Provide supervision, training and support for HFS and SFFC Staff and Volunteers.

Proactively network with local faith communities to build partnerships creating ministry teams and leadership council.

Supervise, train, and support volunteers on all aspects of the programs.

Develop, coordinate, and supervise volunteer teams to assist with tasks such as social networking, monthly communication newsletters, etc.

Provide regular program updates to HWAM CEO & CPO as requested.

Participate in HFS and SFFC meetings and group / individual supervision as needed.

Develop and implement regular in-service trainings for HFS and SFFC staff, volunteers, parents, and community partners.

Program Development and Oversight

Maintain current knowledge and understanding of the HFS and SFFC Framework to ensure program fidelity.

Network with local community resource providers to create a referral base and resource network.

Develop, implement, and maintain electronic tracking / reporting of information pertinent to recruitment, training, and clearing / certifying volunteers.

Complete and oversee interviews of all volunteers and host families, approve / deny volunteers, and complete all required documentation.

Oversee file maintenance and essential documents for all programs ensuring that they are accurate, complete, timely, and kept confidential.

Oversee referral calls and provide initial screening / assessment to determine eligibility.

Participate in quality assurance / quality improvement activities; internal HWAM activity / progress reports and funding reports.

Responsible for quality of service and support to clients.

Requirements : KNOWLEDGE

Knowledge of general record keeping practices and procedures.

Knowledge of Oregon DHS Mandatory Reporting program.

Knowledge of the organization’s rules, regulations, procedures, Mission, Vision, and Values.

SKILLS AND ABILITIES

Demonstrate a high level of ethics, integrity, honesty, and transparency while always upholding the Mission, Vision, and Values of the organization.

Demonstrate a high level of professionalism, ethics, integrity, and morals.

Demonstrate excellent organizational / time -management skills to set own schedule and work autonomously.

Clearly communicates and expresses ideas and displays good interpersonal communication skills; understands verbal and written instructions.

Demonstrate proficiency using a PC, tablet, or other device(s) with Microsoft Office products, including Word, and Excel.

Ability to manage multiple programs or projects and the ability to adjust priorities frequently and simultaneously.

Ability to effectively present information and respond to questions from diverse groups, which includes the ability to present in public meetings.

Ability to establish and maintain effective working relationships with all members of the organization, stakeholders, and the general public.

Ability to pass a pre-employment background check.

Ability to maintain an acceptable driving record, reliable transportation, and proof of valid auto insurance.

Demonstrate dependability, reliability, and accountability to include punctuality and attendance.

WORK ENVIRONMENT

Work is generally performed indoors, in various office or meeting room environments. This position is not normally exposed to hazardous materials, loud noises, or extreme heat or cold. Occasional exposure to chemical solutions, Airborne Pathogens, and Bloodborne Pathogens (body fluids) may occur. This position may require occasional evening, weekend, and / or holiday work. Work activities vary widely including attendance at meetings, trainings, and conferences; some overnight travel may be required. Local travel is required and requires the use of a personally owned vehicle, mileage reimbursement is available. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL AND MENTAL JOB REQUIREMENTS

To perform the job successfully, an individual must be able to perform each of the essential job functions satisfactorily. This position involves periods of prolonged sitting and standing and use of computer equipment. This position requires the physical and mental capabilities to read information printed on paper and displayed on computer monitors; hear, speak, and communicate verbally using the English language; cognitive thinking and mathematical calculation capabilities; manual dexterity to manipulate papers, files, keyboard, mouse, and telephone. This position requires walking, crouching, bending, stooping, twisting, turning, balancing, climbing steps / stairs, regular limb extension, pinching, grasping, moving, lifting, and carrying objects of 10 or more pounds frequently. Driving is required locally and long distance. Reasonable accommodations will be made to otherwise qualify individuals with disabilities and known limitations. This position must promote safe working practices; supports an environment of mental and physical well-being.

ADDITIONAL NOTES

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

MINIMUM EXPERIENCE AND QUALIFICATIONS

1. Bachelor’s Degree in Social Work, Psychology, Education, or a related field, OR an equivalent combination of relevant education and experience OR demonstrated competency equivalent.

2. Experience working with elderly population and at-risk youth and families.

3. Valid Oregon driver’s license at time of hire.

4. Experience recruiting, training, supervising, and mobilizing volunteers.

5. Experience collaborating with faith-based organizations.

DESIRABLE EXPERIENCE AND QUALIFICATIONS

1. Master’s Degree in Social Work, Psychology, Aged Care, or a related field.

2. Bilingual in English / Spanish

FLSA STATUS : Salary, Exempt

ABOUT OUR BENEFITS :

Generous Paid Time Off

Medical Insurance with employer contribution

Company paid Dental, & Vision Insurance for the employee (including affordable options for dependents & partners)

Company paid Term Life and AD&D Insurance, plus Long-Term Disability

401k with Employer Match up to 4%

Chaplain Care Team - Confidential, no-cost support for employee and family

Hearts With A Mission is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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