What are the responsibilities and job description for the System Review Specialist position at HEARTSHARE HUMAN SERVICES OF NEW YORK?
Job Details
Description
Position Summary
The System’s Review Specialist should be a highly organized, self-starter with the ability to develop, review and manage systems across Brooklyn, Queens & Staten Island. The individual holding this position must be able to use online apps and programs such as Microsoft Office products including SharePoint, Power BI, One Drive, Excel, PayCom, Precision Care and have the ability to learn other data management systems. The individual holding this position must be able to analyze and produce charts, grids, and other reports to evaluate and communicate program and personal performance. The person holding this position must be able to work on multiple projects and committees while performing their core job tasks.
Primary Responsibilities and Essential Functions of Position
- Review fire drill systems.
- Receive annual fire drill schedules from assigned programs.
- Develop a fire drill tracking schedule to know when drills occur.
- Within 48 hours of a drill, acquire and review drill forms, ensuring their accuracy. If problems are noted on the drill form work on correction with the house Asst. Coordinator.
- File and upload drills to SharePoint.
- Quarterly audit program fire drill logs, ensure that drills are filed, COFs are on hand upload to SharePoint
- Conduct unannounced drills as assigned by the SVP of Operational Excellence.
Observation system
- Annually develop observation schedules for assigned programs in accordance with the agency's standards. Review and update on an ongoing basis to compensate for staff changes.
- Disseminate assignment schedule in clinical meeting to team members, Coordinators, DOPs, VPs and other executive staff
- Upload observation schedules for assigned programs to SharePoint.
- Manage observation documents as they occur. Collect observation forms, review the content of the observations, report findings to Coordinators, DOPs, VPs and other executive staff.
- Follow up on any items and trends identified Coordinators, DOPs, VPs and other executive staff.
- Upload observation forms to SharePoint for review by Coordinators, DOPs, VPs and other executive staff.
Personal Allowance System
- Conduct online reviews for assigned programs, ensuring that program management upload receipts, ledgers, bank statements etc. to SharePoint as prescribed.
- Monthly produce and disseminate a report for Coordinators, DOPs, VPs, and other executive staff for programs that have in house balances greater than $200.00, and more than $1500.00 in the bank account.
- Reconciliation of individual's Personal Allowance accounts for assigned programs. Review 100% of the individuals' ledgers every 6 months. Review ledgers, receipts, bank statements, count cash, sign off on ledgers.
Billing Review System
- Ensure billing compliance. On assigned workday review Pcare to ensure that staff are documenting services as prescribed.
- Ensure that shift documentation is completed within 24hour of the shift, if discrepancies (error codes) are found, work with the staff (Managers, Coordinators, DOPs, VPs etc.) to make the needed corrections.
- Run monthly reports to ensure that billing from the previous month is coded correctly, T, R etc. ensure congruency with other agency reports and provide feedback to Coordinators, DOPs, VPs and other executive staff.
- Monthly input data in a dashboard program to determine compliance with various systems. Report those findings to Managers, Coordinators, DOPs, VPs, and other agency executives.
#INDHP
Qualifications
Qualifications
- Bachelor’s degree in human services required or a related field preferred
- Minimum of 3 years of progressive experience systems management
- Strong communication and problem-solving skills
- Adept at utilizing online programs and systems to drive efficiency and progress
Benefits
What we offer once YOU join our growing family:
At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:
- Paid time off (holidays, vacation in accordance with school calendar, sick and personal)
- Professional development opportunities
- Team environment
- Medical and dental benefits
- Employer-paid life insurance
- Optional insurance (life, disability, etc.)
- 403(B) retirement plans
- Flexible spending account (dependent care, medical, parking, and transit)
- Employee assistance program
HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.
About HeartShare
Who WE ARE:
For over one hundred years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The HeartShare team, now 2,100 employees and growing, helps individuals develop to their fullest potential and lead meaningful and enriched lives.
To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook
Salary : $50,000 - $60,000
