What are the responsibilities and job description for the Practice Manager position at Heartwell Cardiology?
About the Role
The Practice Manager will play a pivotal role in ensuring the seamless operation of our practice. This individual will be responsible for managing office staff, overseeing billing operations, and maintaining excellent customer interaction and care.
This position requires strong organizational and leadership skills, with a focus on efficiency, customer satisfaction, and business growth.
Key Responsibilities:
- Employee Management: Supervise and lead office staff, including scheduling, performance evaluations, and professional development.
- Billing & Financial Oversight: Oversee billing processes, insurance claims, and collections to ensure timely payments and financial efficiency.
- Customer Interaction & Care: Maintain a high level of patient satisfaction by ensuring the office provides excellent customer service and addressing patient concerns in a timely manner.
- Provider Schedule Management: Coordinate and manage provider schedules to optimize patient care and clinic productivity.
- Revenue Growth: Implement strategies to increase practice revenue, including identifying opportunities for service improvement and operational efficiency.
Qualifications
- Proven experience as an Office Manager or similar role, preferably in a medical or healthcare setting.
- Strong leadership and team management skills.
- Knowledge of billing, insurance processes, and revenue cycle management.
- Excellent organizational, multitasking, and problem-solving abilities.
- Strong communication skills, with a focus on customer service and patient care.
