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Help Desk II - Onsite

Heat and Control Inc.
Flower Mound, TX Full Time
POSTED ON 3/23/2025
AVAILABLE BEFORE 5/23/2025
Help Desk II

DUTIES AND RESPONSIBILITIES:

  • Application and hardware support for the host.
  • Configuration, deployment, and support for virtual machines.
  • Troubleshoot and diagnose remote users’ connectivity issues with VPN, Email, Internet.
  • Build out new computer systems and load user profiles.

REQUIRED QUALIFICATIONS:

  • Experience with software installation and workstation support.
  • Experience with Microsoft Teams and other Microsoft 365 applications.
  • Computer imaging and profile setup
  • Configuring and deploying Virtual Machines
  • Windows 10/11 Operating System including setup and configuration.
  • Available to travel up to 5%
  • CAD software, VMware Workstation Pro Experience preferred
  • Experience with electrical controls software from Autodesk, Bentley, Rockwell a plus

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