What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Heather Baker - State Farm Agent?
Benefits :
Bonus based on performance
Paid time off
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
As an Agent Team Member, you will receive...
Hourly pay plus commission / bonus
Paid time off (vacation and personal / sick days)
Valuable experience
Growth potential / Opportunity for advancement within my agency
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Organizational skills
Self-motivated
Detail oriented
Dedicated to customer service
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Bilingual - Spanish preferred
Property and Casualty license (must be able to obtain)
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