What are the responsibilities and job description for the Server position at Heather Gardens Association?
The server is a vital member of our mission. In this role you are responsible for assisting the Restaurant Manager in the daily operations of the restaurant.
Primary Duties and Responsibilities:
- Welcoming and sitting dinners comfortably in the dining section
- Taking customers' food and drink orders
- Collaborating with the kitchen and bar staff for prompt and correct delivery of orders
- Memorizing the menu and recommending appetizers, meals, and drinks from restaurant wine/bar stock
- Delivering a memorable dining experience by resolving all customer issues promptly
- Assisting with the tidying of tables, clearing leftovers, and keeping the dining area neat and pleasant
- Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events
- Ensuring cooking utensils and kitchen area are cleaned after closing to comply with state regulations
- Other duties as assigned
Essential Competence:
- High school diploma or associate degree in culinary studies or food and hospitality management
- Prior experience in a food-serving establishment
- Excellent written and oral communication skills
- In-depth knowledge of winery and different types of cuisines
- Highly developed interpersonal skills
- Basic bookkeeping knowledge
- Working knowledge of point-of-sale (POS) systems
- High level of stamina to work on feet for extended periods
- Ability to work well under intense time pressure
- Dedication to on-time arrival for shifts
- Ability to lift to 25 pounds and carry trays, plates and small wares
- Available to work a variety of hours, days, and shifts, including weekends Essential Competence
- Ability to safely transport food or beverages to a table of three in a single trip
- Polite and hospitable attitude
- Must pass drug and background check
