What are the responsibilities and job description for the Retirement Community Ambassador position at Heatherwood Retirement Community?
Job Overview
Heatherwood Retirement Community is seeking a Concierge to provide exceptional customer service and support to our residents. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere in the front lobby area.
Main Responsibilities
* Provide top-notch customer service to residents, families, and visitors
* Manage the front lobby area, ensuring it is clean and presentable
* Screen visitors and direct concerns to the appropriate manager
* Assist with administrative tasks, such as typing, filing, and data entry
* Collaborate with the sales team to handle inquiry calls and Electronic Heath Record system requests
Requirements
* High school diploma or equivalent required
* Proficient in Microsoft Office (Word and Excel)
* Excellent communication and interpersonal skills
* Ability to work efficiently with little supervision and frequent interruptions
About Us
At Heatherwood Retirement Community, we pride ourselves on providing an enriching lifestyle for our residents and a rewarding work environment for our valued associates. We believe in caring for and loving our residents and supporting their ability to continue growing, learning, and contributing.
Heatherwood Retirement Community is seeking a Concierge to provide exceptional customer service and support to our residents. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere in the front lobby area.
Main Responsibilities
* Provide top-notch customer service to residents, families, and visitors
* Manage the front lobby area, ensuring it is clean and presentable
* Screen visitors and direct concerns to the appropriate manager
* Assist with administrative tasks, such as typing, filing, and data entry
* Collaborate with the sales team to handle inquiry calls and Electronic Heath Record system requests
Requirements
* High school diploma or equivalent required
* Proficient in Microsoft Office (Word and Excel)
* Excellent communication and interpersonal skills
* Ability to work efficiently with little supervision and frequent interruptions
About Us
At Heatherwood Retirement Community, we pride ourselves on providing an enriching lifestyle for our residents and a rewarding work environment for our valued associates. We believe in caring for and loving our residents and supporting their ability to continue growing, learning, and contributing.
