What are the responsibilities and job description for the Office Assistant position at Heavenly Coach Limos?
About us:
Heavenly Coach Limos, voted 2024 Best of the BEST by The Herald Star, with a 4.9 STAR Rating on Google, is a local transportation company offering a luxury SUV, stretched limousines, party busses, shuttles, and mini coaches.
Our Core Values:
- Safety: Ensuring vehicles are safe and well-maintained.
- Cleanliness: Vehicles are clean and decorated for special occasions.
- Fun: Every ride is an enjoyable experience, complete with music and refreshments.
Position Summary:
The Office Assistant at Heavenly Coach is responsible for assisting with the day-to-day operations of our limousine and party bus rental business. From the time the customer calls for a quote, until the driver leaves the garage, the Office Assistant is involved in making sure that our customer has a Heavenly experience.
Essential Duties and Responsibilities:
Key Responsibilities:
- Manage front desk duties: greet customers, answer phones, respond to emails and online inquiries.
- Provide customers with rate information, process payments, and maintain financial logs.
- Assist in scheduling drivers and coordinating vehicle maintenance.
- Prepare and maintain rental schedules, vehicle preparations, and driver assignments.
- Decorate vehicles for special occasions, such as weddings and birthdays.
- Help maintain office cleanliness and ensure vehicles are ready for customer use.
- Perform general administrative tasks, including handling petty cash, updating systems, and responding to customer issues.
Skills and Qualifications:
- Strong communication and customer service skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Organized, detail-oriented, and tech-savvy with familiarity in reservation software.
- Flexible to work occasional early mornings, late nights, and Sundays.
Qualifications:
- Must be at least 21 years of age or older.
- Previous experience in transportation, retail, customer service, or other related fields.
- Ability to work independently and stay motivated with minimal oversight.
- Basic office skills including word, excel, and outlook are required.
- Valid Ohio driver’s license is preferred.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Every weekend
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Sales/Retail: 2 years (Required)
- Customer service/Retail: 2 years (Required)
Work Location: In person
Salary : $15 - $17