What are the responsibilities and job description for the Parts Specialist position at Heavy Equipment, Loaders & Parts, Inc.?
Company Description
Heavy Equipment Loaders & Parts Inc. is a family-owned business that specializes in buying, selling, and repairing earth-moving equipment. Founded in 1972 and based in Lebanon, PA, the company has grown substantially and now operates on a 13-acre property with 65,000 sq ft of shop and office space. With a strong focus on international sales and a wide range of services including parts sales, engine repairs, and complete undercarriage work, Heavy Equipment Loaders & Parts Inc. is dedicated to meeting the diverse needs of the industry. The company prides itself on its driven and customer-focused team.
Role Description
This is a full-time on-site role for a Parts Specialist located in Lebanon, PA. The Parts Specialist will be responsible for managing inventory, including both new and used parts, assisting in customer service tasks, and ensuring customer satisfaction. Additionally, the role includes maintaining accurate inventory records, handling customer inquiries and orders, and supporting the sales team with parts-related information.
Qualifications
- Customer Service and Communication skills
- Inventory Management and Inventory Control skills
- Commitment to ensuring Customer Satisfaction
- Ability to work collaboratively in a team environment
- Strong organizational skills and attention to detail
- Experience with earth-moving or heavy equipment is a plus
- High school diploma or equivalent; additional qualifications or certifications are beneficial