Responsibilities :
H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Maintenance Representative, you'll maintain cleanliness and safety for an entire Store, inside and out, all while making our customers feel welcome.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a :
HEART FOR PEOPLE... commitment to work hard to make sure People come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?
We are looking for :
- ability to work with customers and attend to their needs
- initiative; willingness to do what needs to be done
What is the work?
Sanitation :
Maintains Store cleanliness and safety with a sense of urgency and prioritizationCleans / picks up trash and debris from flower beds and yard around the StoreUses H-E-B chemical program; correctly organizes / maintains stock in maintenance roomWashes windows and mirrors throughout StoreEmpties / cleans trash receptacles throughout the shiftEnsures compliance with food safety and sanitation standards / SOPsMaintenance :
Communicates maintenance needs, problems, or solutions to Store LeadersPerforms minor maintenance repairs using simple hand toolsMaintains ceiling air vents; replaces light bulbsCustomer Service :
Works with and around customers; attends to their needsAssists customers in the location of productPerforms Customer Service Assistant (CSA) duties, when neededWhat is your background?
Minimum age 18 (mandatory)Completion of Company Orientation, Basics of Safety training, and In-store orientationDo you have what it takes to be a fit as an H-E-B Maintenance Representative?
Knowledge of OSHA guidelinesCustomer service skillsSacking skillsAbility to take initiative and do what needs to be doneAbility to prioritize competing tasksCan you...
Work in a fast-paced environmentConstantlywalk, reach at waist, graspFrequently push / pull with armsOccasionally stand, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movementsOccasionally be exposed to cold, ambient temperatures, loud noise and wet conditionsDemonstrate the ability to lift 50 lbs, and manage in excess of 50 lbsWhile there may be exceptions, the measurements noted are generally defined as Constantly : 5.5 hours per 8-hour day; Frequently : 2.5 - 5.5 hours per 8-hour day; Occasionally : 0 - 2.5 hours per 8-hour dayIt is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.05-2014
