Responsibilities :
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As an eStore Curbie, you will retrieve eCommerce online orders from their put away locations and transport them to the Customer.
Once you - re eligible, you - ll become an Owner in the company, so we - re looking for commitment, hard work, and focus on quality and Customer service. - Partner-owned - means our most important resources - People - drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a :
HEART FOR PEOPLE - commitment to work hard to make sure People come first?
HEAD FOR BUSINESS - a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS - initiative to step up and do what needs doing?
We are looking for :
- customer service skills; ability to work in a fast-paced environment
What is the work?
Customer Service :
Uses a digital tool to retrieve and review customer ordersCommunicates order changes / adjustments to customerMakes necessary adjustments to orders based on Customer requestsAudits orders for bagging, quality, completion, and note followingPackages / transports / loads groceries / merchandise from holding areas to customer - s vehicleMinimizes shrink through careful handling of productAchieves productivity standardsSanitation / Stocking / Food Safety :
Gathers baskets and picks up trash inside and outside eStore, as neededMaintains / stocks bag areasReturns product to shelfTransfers products from slot to slot to help free up cartsOrganizes carts / maintains cleanliness within the eStoreMaintains standards for safety and sanitationWhat is your background?
Minimum age 16Completion of all required training upon hire (e.g., Alcohol Seller - s Training)Do you have what it takes to be a fit as an H-E-B eStore Curbie?
Customer service skillsCommunication skillsAbility to prioritize and handle cross-functional tasksAbility to work a flexible scheduleCan you...
Perform in a fast-paced work environment which requires detailed work and precisionWork with Customers and stay attentive to their needsWork a flexible schedule, based on business needsWork in varying conditions; work while exposed to hot, wet, and / or cold conditionsConstantlywalk, reach at waist, graspOccasionally sit, stand, reach overhead, reach at shoulders, reach at knees, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, push / pull with arms, twist, pinch, perform fine motor movementsDemonstrate the ability to lift 55 lbs, and manage in excess of 55 lbsUse a manual pallet jack multiple times per dayWhile there may be exceptions, the measurements noted are generally defined as - Constantly : 5.5 hours per 8-hour day; Frequently : 2.5 - 5.5 hours per 8-hour day; Occasionally : 0 - 2.5 hours per 8-hour dayIt is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.02-2024
