What are the responsibilities and job description for the Field Service Technician position at HECO Inc.?
Who We Are:
Founded in 1959, HECO is a family-owned business that maximizes the reliability of rotating equipment. Through a mix of repair, sales, field service, predictive and equipment management services, HECO helps customers do three things better: 1) see what’s going on, 2) get rid of the issue, and 3) stop the issue from happening again. Warwood Armature is now part of the HECO organization, and this partnership offers a combined 165 years of experience in the reliable and efficient use of electric motors and rotating equipment to additional industries and geographic areas and creates a unique wealth of DC motor knowledge and capabilities.
We serve customers across a wide range of industries, including power generation, steel and other metals, coal, shale, chemical processing, pharmaceuticals, paper and pulp, wastewater and freshwater, aggregate and cement, original equipment manufacturers (OEMs), and other manufacturing.
When you work for HECO, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Dedicated to the right way, can do attitude, respectful honesty, get stuff done, and team fellowship.
Responsibilities and Expectations:
HECO's Field Service Technicians are responsible for the completion of all field service-related jobs, tasks, and final reporting upon job completion. They will work closely with our Field Service Supervisor and Operations Manager to ensure that all customer needs and job requirements are met. We are looking for someone who can learn about the motor industry. If you are a mechanically inclined individual with industrial millwright work experience, you will hit the ground running. HECO will teach you what you need to know about electric motors and the field testing this role requires.
- Inspect and test various electro-mechanical equipment.
- Perform electrical tests using portable electronic equipment including but not limited to: Megger, Surge, HI-Pot, and other various tests while on customer sites.
- Perform mechanical inspections on sleeve bearing machines.
- Perform onsite tasks such as electrical testing, vibration analysis, shaft alignments etc..
- Communicate all information to customers in a clear and technical manner.
- Create all final reports to be sent to customers for all completed onsite work.
- Be onsite and represent HECO in a way that represents HECO’s core values.
Ideal Candidate:
- 2 Years of electric motor field service experience OR millwright experience with industrial machinery installation and removal.
- If you are a strong mechanically inclined person with millwright experience, we will teach you the electrical/testing portion of this position.
- Experience with working rotating equipment is not required but preferred.
- Ability to work well in a team setting.
- Basic communication skills.
- Ability to learn and adapt quickly.
- Fit within the HECO culture and share the same core values as the company and its team. (Dedicated to the right way, get stuff done, respectful honesty, team fellowship, can do attitude)
- A highly detailed individual who can excel in a fast paced, quickly changing environment.
- Growth oriented in nature – excited to be part of a company that is focused on growth.
- Experience writing technical reports following completed work.
- Ability to work with cross departmental personnel and people with various backgrounds and personalities.
- Willingness & flexibility to travel to customer sites and stay overnight to perform work or have meetings roughly 40% of the time.
- Must have a valid Driver’s License and acceptable driving record.
Physical Requirements:
- Ability to lift, push, pull, carry items up to 50 lbs. in weight.
- Ability to stand, stoop, kneel, and bend for prolonged periods of time.
- Ability to perform manual labor for up to 12 or more hours per day.
- Ability to work in demanding physical and inclement weather conditions.
Benefits:
- Paid Time Off
- 401k Employer Match
- On-the-job Training
- Medical, Dental and Vision plans
- And more!
Compensation
- HECO strives to ensure that employees are paid equitable and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.
Relocation:
- Relocation assistance is available. If the fit it right and you’d like to be here, we’ll make it happen.
HECO Inc. is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
