What are the responsibilities and job description for the Dynamics CRM Field Service Solution Architect position at Hecta Data LLC DBA Vilwaa?
Job Details
Title: Dynamics CRM Field Service Solution Architect
Location: Houston, TX(Onsite from Day 1,No flexibility for Remote/Hybrid)
Primary Skill Set: D365 CE Customer Service, Field Service; Power Automate Flow, Azure Web Apps, D365 custom development with C#
Brief Summary of Role:
We are seeking an experienced Dynamics 365 CE architect with 12 years of overall experience and expertise in field service module.
The ideal candidate will have extensive knowledge and hands-on experience with Microsoft Dynamics 365 CE Field Service, Customer engagement, Power Platform and Azure web apps.
This role involves developing implementing and maintaining infrastructure solutions that support our business objectives and enhance our technological capabilities.
Responsibilities
- Develop and implement solutions using Microsoft Dynamics 365 CE , Azure and Power Platform.
- Oversee the maintenance and Enhancements of existing D365 implementation to ensure high performance and reliability.
- Directly coordinate with Customer team on new enhancement and development.
- Provide technical expertise and support for D365 Field Service engagement. Collaborate with cross-functional teams to design and deploy scalable and secure infrastructure solutions.
- Monitor system performance and troubleshoot issues to ensure seamless operations.
- Lead the integration of new technologies and tools to enhance infrastructure capabilities.
- Ensure compliance with industry standards and best practices in infrastructure development.
- Conduct regular assessments and audits to identify areas for improvement and implement necessary changes.
- Stay updated with the latest trends and advancements in infrastructure technology to drive innovation.
- Contribute to the overall success of the company by delivering high-quality infrastructure solutions that support business goals.
Qualifications
- Possess extensive technical and functional experience with Microsoft Dynamics 365 CE Field Service module.
- Expertise in Power automate flows, Azure Web App with C#, D365 custom development with C#.
- Demonstrate strong problem-solving skills and the ability to troubleshoot complex technical issues.
- Exhibit excellent Customer handling, communication and collaboration skills to work effectively with cross-functional teams.
- Show proficiency in designing and implementing scalable and secure infrastructure solutions.
- Have a solid understanding of industry standards and best practices in infrastructure development.
Microsoft Certified: Dynamics 365 Fundamentals Microsoft Certified: Dynamics 365 Power Platform Solution Architect Expert certification will be a plus.
