Production Underwriter

Objective:

HIB Marketplace, a subsidiary of Heffernan Insurance Brokers, is a digitally enabled wholesaler and Lloyd’s Coverholder. Our goal is to bring our retail agents a best-in-class product suite from a panel of carriers and solutions for the complex and constantly evolving specialty marketplace. HIB Marketplace’s creation of a turnkey Specialty and P&C practice will enable us to deliver consistent and compelling solutions, insights and services platform to our customers. This is a unique opportunity for a results-driven and dynamic professional to contribute to the growth and success of our specialty and programs division. The ideal candidate is eager to join a collaborative team, leveraging both their underwriting expertise and sales acumen to drive new business and build strong relationships.

Strong preference given to individuals that can work a hybrid schedule out of our Walnut Creek, CA or Los Angeles, CA offices.

Responsibilities Include:

Sales & Broker Relationships

• Develop and manage strong relationships with key retail broker partners to drive growth. This will include meetings by phone, video and in person. Production Underwriter to be the “face” of HIB Marketplace.
• Ability to provide education and training to retail brokers on product
• Build and maintain a pipeline of new business submissions to meet production goals
• Presence required at client and carrier meetings, customer events, association events and conferences. Some overnight travel may be necessary.

Underwriting Execution

• Overall responsibility to work with carrier partners and deliver accurate quotes to retail agents for the right price, meeting Marketplace minimums and insured insurance requirements, ensuring proposals are accurate, collecting all subjectivities and signature requirements and binding with carriers.
• Evaluates business quotes through PolicyFly (underwriting system) and other intake systems, compare against underwriting rules and binding authority to approve quotes back to retail agents and/or refer to carrier and Lloyd’s partners for transactional/flow small niche program business.
• Responsible for overall book of business and has oversight of all renewal activities
• Ability to be a technical resource for retail agents on policy form language, coverage questions, etc.
• Follows disciplined processes and actively supports and aligns with HIB Marketplace strategies/tools/resources.

Requirements:

• High School graduate/GED required. Bachelor’s degree preferred, or equivalent of insurance industry experience.
• Minimum of 2 years of experience in the insurance industry in broker or underwriting capacity.
• Demonstratable knowledge of small business insurance. Strong preference to individuals with a background in cyber, management liability, and professional liability.
• Must be effective and articulate in both oral and written communication to retail brokers, consumers, and internal team. Comfortable with presentations, both virtually and in person.
• Proficient in Microsoft Office (Excel, Outlook, Word, Etc.).
• Professional demeanor and behavior are required.
• Ability to travel within territory up to 50% of the time.
• Must embody the Heffernan Habits as referenced herein. 

Compensation:

The starting salary range for this position is $85,000 to $105,000. The offer will depend on the geographic region, job-related knowledge, skills, and experience, among other factors. This role may also be eligible to participate in a discretionary annual incentive program. Heffernan offers a comprehensive benefits package; more details on which can be found at https://www.heffins.com/about-us/careers.

Heffernan Habits (Expectations):

These are practices that represent our unique employee culture.

• Smooth The Path And Be Respectful – Being respectful of one another is critical to developing and maintaining strong relationships. We are in this together as a team.
• Do Good – This is our core. We strive to do good for our clients, our company and our communities.
• Know Your Clients And Foster Relationships – Take the time to listen and learn. Build, maintain, and enhance the connections you make every day.  
• Have Fun – Take the time to get to know your colleagues and let’s have fun! If we are happy and connected, we all will do a better job for our clients.
• Answer The Phone (And Email) – Be available and responsive to clients and colleagues. 
• Be Humble And Own It – We all make mistakes – what’s important is that we take ownership for our mistakes and learn from them. Humility shows a willingness to learn and improve.  
• Celebrate And Value Our Differences – We strive to be non-traditional. We all come from different backgrounds. Be open. Listen to others stories and experiences. Make an effort to not only include, but connect.   

Working Conditions:

• Work environment may be indoors, sitting at a desk or standing for extended periods of time.
• Daily use of computers, keyboard, mouse, headset, printers, and other commonly used office equipment.
• Travel within territory required.
• This position may require flexibility to work hours outside of a regular schedule. 

Salary : $85,000 - $105,000