Demo

Commercial Account Manager

Heffernan Network Insurance Brokers
Walnut Creek, CA Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/5/2025

Objective :

Heffernan Easterly Insurance Services is looking for an experienced Account Manager to join its Commercial Lines team. This agency specializes in writing Construction Risks. This is a dynamic role that will provide a spectrum of innovative strategies to develop and maintain customer’s insurance and risk management needs.

Responsibilities Include :

  • Marketing and account management for assigned clients.
  • Coordinate all aspects of renewal marketing process with client and provide program structure, review and analysis.
  • Prepare account specifications, negotiate pricing and finalize policy conditions.
  • Prepare summaries to be transmitted with policies. Policies to be checked and transmitted in a timely manner.
  • Prepare invoices, work with staff to issue COIs & EOIs in an expeditious manner that will meet both client and vendor needs.
  • Prepare account proposals for presentation.
  • Process binders, endorsements, audits and all other servicing activities related to assigned accounts.
  • Provide technical competence in areas of coverage and current markets.
  • Explain and clarify coverage forms to clients.
  • Expand existing accounts by developing new coverages.
  • Thorough documentation is required on each account with proper E&O procedures strictly followed.
  • Ability to handle complex accounts.
  • Other duties and special technical projects as assigned

Requirements :

  • Education – High School graduate / GED.
  • Minimum of 3 years working experience in an Account Management or related position.
  • Active P&C insurance license is required.
  • CIC or equivalent designation preferred, such as CPCU or ARM.
  • Adaptable, self-starter, with experienced decision making skills.
  • Effective communication and collaboration skills, both written and oral.
  • Problem solving, analytical, and marketing skills required.
  • Must be organized and able to manage time effectively.
  • Must be proficient with MS Suite; particularly Excel, Word, PowerPoint and Adobe.
  • Experience with Applied EPIC preferred.
  • Must embody the Heffernan Habits as referenced herein.
  • Heffernan Habits :

    These are core values that represent our unique culture.

    Smooth The Path And Be Respectful – Being respectful of one another is critical to developing and maintaining strong relationships. We are in this together as a team. Do Good – This is our core. We strive to do good for our clients, our company and our communities. Know Your Clients And Foster Relationships – Take the time to listen and learn. Build, maintain, and enhance the connections you make every day. Have Fun – Take the time to get to know your colleagues and let’s have fun! If we are happy and connected, we all will do a better job for our clients. Answer The Phone (And Email) – Be available and responsive to clients and colleagues. Be Humble And Own It – We all make mistakes – what’s important is that we take ownership for our mistakes and learn from them. Humility shows a willingness to learn and improve. Celebrate And Value Our Differences – We strive to be non-traditional. We all come from different backgrounds. Be open. Listen to others stories and experiences. Make an effort to not only include, but connect.

    Working Conditions :

  • Work environment is indoors, sitting at a desk or standing for extended periods of time.
  • Daily use of computers, keyboard, mouse, headset, printers, and other commonly used office equipment.
  • This position may require flexibility to work hours outside of a regular schedule.
  • Job Type :
  • Full-time
  • Pay :

  • 70,000.00 - $80,000.00 per year
  • Schedule :

  • Monday to Friday
  • License / Certification :

  • Property & Casualty License (Required)
  • Work Location :

  • Remote - Must be located in California
  • Salary : $70,000 - $80,000

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