Case Manager - Mental Health Adults

Hegira Health, Inc. (HHI), a private non-profit corporation, is one of the largest freestanding behavioral healthcare agencies in the area. HHI, accredited by the Joint Commission and licensed by the State of Michigan, provides a broad array of mental health and substance abuse treatment and prevention services to individuals of all ages.

Work Schedule: Monday through Friday with availability of two evenings a week as needed for client appointments.

CASE MANAGER EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor’s Degree, specializing in social sciences, psychology, social work, or counseling.
• Provided direct treatment services to adult’s in a behavioral health impatient or outpatient setting for at least 12 months, or successfully completed an internship as part of bachelor’s program including some experience working with adults with SMI
• Demonstrate basic knowledge of diagnostics ,psychopharmacology, and supportive treatment approaches as applied to the SUD adult population.
• Demonstrate knowledge of the identification and treatment of co-occurring mental health and substance abuse disorders.
• Posses a valid Michigan chauffeur’s license or acquire one during the onboarding process.

CASE MANAGER RESPONSIBILITES:

• Completion of the Case Management Assessment within 1 week of intake appointment.
• Case Management Assessment is updated annually, at minimum.
• Identify issues that may exist regarding safety (personal and environmental), natural supports, and community involvement.
• Identify referrals needed for comprehensive treatment.
• Educate patient and, if applicable, patient guardian with respect to admission .
• Demonstrate knowledge of patient payor source during intake process.
• Complete Community Mental Health/CareLink funding Eligibility Assessment.
• Complete Urine Drug Screen, as indicated.
• Schedule appointment for psychiatric evaluation within appropriate timeframe .

Treatment Planning and Progress Reviews

• Complete individualized Treatment Plan Case Management goals and objectives for each patient by the fourth treatment session or within 30 days of referral.
• Case Management goals and objectives on the Treatment Plan demonstrate that the plan for treatment was developed with the patient.
• Utilize the patient’s Person-Centered Questionnaire in the development of the treatment plan and support person participation.
• Treatment Plan problem areas, goals, and objectives address the patient’s DSM five-axis diagnosis and areas identified on the bio-psychosocial assessment.
• Case Management goals and objectives on the Treatment Plan are updated via Treatment Plan Review after the first 60 days of treatment and 180 days thereafter.
• Complete a Crisis Plan for all patients on caseload within 30 days of admission.
• Facilitate Medicaid applications or facilitate communication with the DHS.

Discharge Process

• Document termination of case management services.
• Document on Treatment Plan criteria and anticipated date for planned discharge.
• Update changed discharge criteria on the TPR.
• Discharge patients with no contact for 45 days.
• Complete Discharge Summary within 21 days of discharge date.
• Complete a Continuing Care Plan for each patient discharge at the last session for planned discharges and within seven days for unplanned discharges.

Ongoing

• Coordination of appointments with psychiatrist and other primary therapists.
• Provide linking and coordination of community-based services.
• Transports patients as needed to community-based supportive, adjunctive services.
• Provide individual supportive, solution-focused interventions, not less than once every 30 days.
• Initiate contact to non-compliant patients within 24 hours of a missed appointment.
• Communicate with hospital staff and/or hospital liaison in the event of an inpatient admission prior to the patient’s discharge from the hospital.
• Meet with patient in hospital within two (2) working days of of hospitalization.
• Ensure a minimum of three contacts with post-hospitalized patients, for both community and state hospital discharges, within ten days of hospital discharge.
• Conduct at least one site-visit monthly, at minimum, to each AFC home.
• Facilitate transfers of patients from one group home to another, as necessary.
• Assist patients and/or AFC staff with various case management tasks, including but not limited to, medication compliance, referrals, and resources.
• Meet with patients discharged from state hospitals no less than one time per week for the first two months after discharge and one time per month thereafter.
• Report medication issues, including non-compliance and adverse side effects, to clinic psychiatrist and/or clinic supervisor immediately.
• Monitor substance use via Urine Drug Screens, as indicated.
• Assist patients with application process for Patient Assistance Programs, track and monitor application process.

Job Type: Full-time

Pay: $48,000.00 - $52,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $48,000 - $52,000