Receptionist/Intake Specialist

Job Summary
The Bilingual Intake Specialist plays a crucial role in our organization by serving as the first point of contact for clients and patients. This position involves managing incoming inquiries, gathering essential information, and ensuring a smooth intake process. The ideal candidate will possess strong organizational skills, excellent phone etiquette, and the ability to work efficiently in a fast-paced environment. Bilingual candidates are highly encouraged to apply.

Duties

• Greet clients and patients warmly, providing exceptional customer service at all times.
• Manage phone systems to handle incoming calls, directing them to appropriate departments or personnel.
• Conduct thorough data entry of client information into our systems accurately and efficiently.
• Assist with office management tasks, ensuring that the front desk operates smoothly and efficiently.
• Maintain organized records and files for easy retrieval of information as needed.
• Collaborate with medical receptionists to coordinate appointments and follow-up communications.
• Uphold confidentiality and adhere to all relevant privacy regulations when handling sensitive information.
• Provide support to administrative staff as required, contributing to overall team success.

Requirements

• Proven experience in an administrative or front desk role is preferred.
• Familiarity with phone systems and excellent phone etiquette are essential for this position.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Experience in data entry with a keen eye for detail to ensure accuracy.
• Bilingual proficiency is a plus, enhancing communication with diverse clientele.
• Previous experience as a medical receptionist is advantageous but not mandatory.
• A proactive attitude with the ability to work independently as well as part of a team is required.

Hegwer Law is a small-sized Workers Compensation law firm serving injured workers in the San Francisco Bay Area with offices in San Francisco and Marin County. Motivated professionals with a positive attitude are invited to apply!

Job Type: Full-time

Pay: $29.71 - $30.31 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Language:

• Spanish (Required)

Ability to Commute:

• San Rafael, CA 94903 (Required)

Work Location: In person

Salary : $30 - $30