Banquet Coordinator

Position Summary

The Banquet Coordinator is a key link between the Sales Department, Banquet Department, and clients. This position ensures seamless communication and coordination for wedding-related events and other banquets. The Banquet Coordinator provides outstanding client service, assists with event planning, and ensures successful execution in partnership with the banquet team.

Key Responsibilities

Client Coordination

• Collaborate with the Wedding Sales Manager to manage wedding-related inquiries, bookings, and event details.
• Act as the primary point of contact for clients during time of event on property.
• Schedule and conduct site visits as needed.
• Address client questions and concerns promptly and professionally.

Event Planning & Execution

• Assist in execution of event BEO’s per client and hotel team standards
• Ensure all event details (timelines, setups, menus, audiovisual needs, etc.) are communicated accurately to relevant departments.
• Attend pre-event meetings to ensure all teams are aligned.
• Monitor events as needed to ensure client satisfaction and resolve any issues.

Team Collaboration

• Serve as the go-between for the Sales and Banquet Departments to ensure smooth communication and coordination.
• Provide support to the Banquet Director in scheduling and staffing events.
• Collaborate with culinary and operations teams to ensure accurate execution of menus and event details.

Administrative Duties

• Maintain accurate client files, contracts, and event records.
• Update banquet calendars and schedules to reflect the latest bookings and changes.
• Assist in post-event billing and feedback collection.

Qualifications

Education & Experience

• High school diploma or equivalent required; a degree in hospitality management or related field is a plus.
• Minimum 1-2 years of experience in event coordination, banquet services, or hospitality preferred.

Skills

• Exceptional organizational skills and attention to detail.
• Strong verbal and written communication abilities.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Proficiency in event management software, Microsoft Office Suite, and property management systems is a plus.

Personal Attributes

• Customer-focused with a passion for delivering memorable experiences.
• Professional demeanor and ability to remain calm under pressure.
• Team-oriented with excellent interpersonal skills.

Work Environment & Physical Demands

• Must be able to work flexible hours, including evenings, weekends, and holidays, based on event schedules.
• Ability to stand and walk for extended periods and lift up to 25 pounds as needed.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 32 – 48 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Ability to Relocate:

• Green Lake, WI 54941: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $20