IT Infrastructure Lead

Line of Business: Service & Support

Pay Range: $104,860.00 - $139,816.66

About Us:
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing:

• Supervise and guide Irving-based team members, ensuring effective performance.
• Manage team ticket queue and support vendors to resolve incidents and requests within SLAs.
• Support LAN, WAN, WIFI, Camera, and Security systems for various sites.
• Participate in business and IT-driven projects, providing technical and functional support.
• Develop and maintain IT documentation, including network diagrams and training materials, with occasional international travel.

What Are We Looking For:

• Minimum 7 years of relevant IT experience in a Microsoft Windows/Cisco networking environment, with at least 2 years of leadership or supervisory experience.
• Cisco CCNA certification preferred but not required.
• Proven expertise in troubleshooting network issues, configuring Cisco network equipment, and understanding WAN technologies.
• Proficient in MS Office (Word, Excel, Project, and Visio) with strong organizational skills and basic project management experience.
• Excellent communication skills, both written and verbal, with a detail-oriented and self-starting approach.
• Ability to adapt and reprioritize in a fast-paced environment, demonstrating effective problem-solving and decision-making abilities.

What We Offer:

• Competitive base salary and participation in our annual incentive plan.
• Highly competitive benefits programs.
• 401(k) retirement savings plan with an automatic company contribution as well as matching contributions.
• Hybrid work schedule

Work Environment:

• Collaborative and dynamic work environment.
• Opportunities for professional growth and development.
• Supportive team culture focused on innovation and excellence.

What We Offer

• Competitive base salary and participation in our annual incentive plan.
• 401(k) retirement savings plan with an automatic company contribution as well as matching contributions.
• Highly competitive benefits programs, including:
  
  • Medical, Dental, and Vision along with Prescription Drug Benefits.
  • Health Savings Account (HSA), Health Reimbursement Account (HRA), and Flexible Spending Account (FSA).
  • AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance.
  • Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave, and 10 Paid Holidays.

Equal Opportunity Employer - Minority / Female / Veteran / Disabled

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