Supply & Demand Planning Manager

Griffin Resources is recruiting on behalf of Heinemann Americas, Inc. located in Coral Gables, FL.

Founded in 2014 as a subsidiary of Germany-based Gebr. Heinemann, Heinemann Americas has grown into a key player in cruise retail and distribution, backed by over 140 years of expertise in Travel Retail. Serving cruise lines, airports, airlines, border shops, free trade zones, and crew shops across North, Central, and South America as well as the Caribbean, Heinemann Americas is dedicated to close collaboration with clients, partners, and suppliers. Our focus extends beyond product offerings, delivering pioneering store concepts, unique services, and innovative solutions that adapt to the evolving demands of the market.

Position Summary:

The Supply & Demand Planning Manager will lead the Supply Chain Planning team in the effective application of business-driving strategies, best practices, and efficient processes. In this role, you will ensure your team has the tools to determine optimum levels of inventory and that goods are available to meet guest/customer demand at the correct location and with optimum timing and quantities. The Supply & Demand Planning Manager will also contribute to the strategic and tactical business planning. Integrate business strategies to develop rolling receipt and inventory plans with supporting analyses and assumptions for use in integrated business planning/sales and operations planning, supply planning, and financial planning. Leverage results and brand data to drive the forecast process. Establish a CPFR process together with feedback from Operations / Sales, Category Management, Commerce, and Logistics teams. Lead, motivate, and develop a team of Supply Chain / Inventory Planners.

Essential Duties & Responsibilities:

• Lead supply chain/planning team to support and grow business through analysis and inventory management
• Build monthly purchasing budget, in line with cash objectives and inventory targets, by Category/program/brand for the year
• Lead and maintain Open to Buy process with alignment on receipts and inventory levels that support and drive forecast sales
• Present business results and forecasts during monthly OTB meetings
• Drive meetings to alignment, using analysis and facilitation, and influencing skills
• Follow up with clear and accurate messaging of expected volumes, vulnerabilities, and opportunities as well as underlying assumptions
• Provide continuous improvement to reporting, interpreting data, and developing actionable strategies based on results
• Collaborate with Logistics on inbound and outbound product flow for enhanced speed-to-market initiatives
• Lead team of supply chain/demand planners in utilizing and optimizing all available tools to deliver the product in line with forecast demand – including but not limited to data analysis, promotional activity, and collaboration with sales/operations, commerce/marketing, and category management teams
• Work with vendor partners to improve/increase fill rates, timely shipping, and vendor compliance

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Financial Responsibilities:

• Responsible and accountable for Inventory management in line with Cash Flow objectives.
• Build receipt budgets and continuously control and track with clear forecasts in line with business needs and strategies.
• Collaborate with the Category Management team on currency of inventory, markdowns/clearance of aged and slow-moving stocks, and presentation (target on hand) quantities and quantify the financial impact.
• Develop exception-based reporting to identify missed opportunity/lost sales and develop strategies to address product needs to maximize sales potential.
• Present business results vs. forecast/plan during OTB meetings with actions in line with financials and effects on inventory levels.

Qualifications:

• 4 – 6 years experience leading Supply Chain / Planning teams, preferably in the Travel Retail Industry.
• Bachelor's Degree in Business, Economics, Engineering, Mathematics, Supply Chain or Accounting.

Knowledge and Skills:

• A minimum of 4 years in a Supply Chain / Planning Manager role.
• Excellent retail math and critical thinking skills are required, as well as the ability to communicate at the appropriate level of detail or summarization, given the audience and objective.
• Proven results running meetings where cross-functional decisions are needed and reached using analysis and facilitation skills.
• Proficiency in Microsoft applications such as Outlook, Excel, Word, and PowerPoint; strong Excel skills required as the position involves creating/maintaining many complex spreadsheets. Experience with Pivot Table Access preferred.
• Forecasting expertise.
• Financial savvy including experience with cost inventory methods of accounting.
• SAP F&R / ERP knowledge.
• Team Leadership, development, mentoring, and coaching.
• Proven relationship-building skills – the ability to relate with and connect with collaborators at all levels.
• Results-oriented – inspired ability to motivate and guide a team to achieve the set goals and steadily improve in a challenging environment.
• Actively participates in strategy development and makes decisions towards objectives.
• Requires a high level of problem-solving ability based on the complex nature of the business.
• Resilient, hardworking, leading by example, persevering.
• Excellent communication skills.
• Occasional travel required.

Physical Demands:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move up to 25 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus; ability to travel, as well as to balance and walk far distances, and to climb stairs as necessary.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office and travel to warehouses and vessels; there will be loud noises, dust and dirt, and other natural factors affecting the environment outside the office. Travel up to 10%.