Produce Department Manager

*Opportunity for promotion*

Who We Are

Founded in 1929, Heinen’s is a premier grocery store chain recognized for its high-quality products and exceptional customer service. Heinen’s has now welcomed the fourth generation of owners into the company, which operates 23 stores—19 in Cleveland, Ohio, and 4 in Chicago, Illinois—along with two distribution warehouses, a food production facility, and a corporate office, all based in Warrensville Heights, Ohio. Our company culture is built around an associate-first philosophy, prioritizing the well-being and quality of life for every member of our team. We offer a competitive compensation package, professional development and leadership growth opportunities, paid time off, and flexible work schedules to support a healthy work-life balance.

Construction on our brand-new Naperville store is in full swing, and we can't wait to welcome you through our doors in Summer 2025! This marks the opening of our 24 retail location - a true testament to the passion, dedication, and hard work of our amazing associates.

Our growth isn't just about new stores; it's about bringing quality, service, and community to more customers and team members. At Heinen's, we believe in investing in our people and our stores, and we're thrilled to expand further into the Chicago market.

Role Overview

At Heinen’s, we believe that effective leadership is grounded in a servant leadership philosophy. This approach prioritizes the needs of the team and the department over individual interests, fostering a collaborative and supportive environment. We seek leaders who are passionate about developing others, while cultivating a culture of inclusion, accountability, and shared responsibility.

Within the Heinen’s framework, our managers are empowered with the autonomy to make key decisions across various areas, including sales, labor management, customer engagement, product merchandising, demonstrations, and team development.

Responsibilities:

• Train, develop, and supervise Produce associates to achieve sales, margin, and service goals.
• Educate team members on best practices and procedures.
• Prioritize and delegate tasks based on business needs.
• Communicate effectively with the Produce team, merchandisers, and corporate teams.
• Assist with daily operations, including shrink recording, ordering, stocking, rotation, and merchandising.
• Develop weekly schedules aligned with business needs.
• Lead and direct the team effectively.
• Maintain up-to-date product knowledge.
• Ensure compliance with food handling and temperature standards.
• Implement weekly merchandising plans.
• Utilize scorecards to drive department improvements.
• Use communication tools, including whiteboards, to inform the team.
• Attend corporate meetings, vendor calls, and training sessions.
• Perform additional duties as assigned.

Core Competencies

• Plans & Aligns – Prioritizes work to meet business goals.
• Ensures Accountability – Holds self and team accountable.
• Drives Results – Achieves success in challenging conditions.
• Develops Talent – Supports professional growth.
• Builds Effective Teams – Fosters collaboration and engagement.
• Drives Engagement – Motivates employees.
• Instills Trust – Builds confidence through integrity.
• Financial Acumen – Uses financial insights for decision-making.
• Drives Vision & Purpose – Inspires action with clear strategy.
• Directs Work – Provides clear direction and removes obstacles.

Qualifications/Requirements:

• High school diploma or equivalent required.
• Leadership program experience preferred.
• 1 years of produce experience preferred.
• 1-3 years of leadership experience preferred.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
• Strong decision-making, communication, and organizational skills.
• Ability to coach, train, and provide feedback.
• Capability to perform all Produce associate duties as needed.
• Ability to lift/move up to 50 lbs.
• Comfortable working in temperatures from 0 to 50 degrees.
• Flexible schedule, including weekends and evenings.
• Willingness to work additional hours as business needs require.

Illinois Benefits Information

• Retirement Plan
  • Company-sponsored 401k plan for eligible full-time and part-time associates. 5% company match.
• Healthcare Benefits
  • Medical and Pharmacy coverage for full-time associates.
  • Flexible Spending and Health Savings Account options, as well as Commuter Benefit options.
  • Company-provided Dental and Vision coverage for full-time and part-time associates.
• Paid Time Off
  • Paid Time Off, including paid sick time.
• Insurance
  • Company-paid life, short and long-term disability insurance.
• Work-Life Balance
  • Flexible schedules.
  • Biweekly scheduling for better work predictability.
  • Closed on 7 major holidays.
• Growth and Development
  • Daily professional development and growth opportunities, including leadership development for all associates.
• Wellbeing
  • Company-provided associate assistance program.
  • Family, Parental and Personal Leave options.
• Discounts
  • 20% discount on Heinen's products.

Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law.