Senior Program Manager – Cash and Payments

Role: Senior Program Manager – Payments & Cash Services Business

Location: Chicago – must work hybrid onsite 3 days / week

Duration: 15 month Contract, potential for FTE Conversion in 2026

Start date: March 2025

Our client, a global financial institution headquartered in Chicago, has a requirement for a seasoned professional to be a hands on Capability Lead to drive activity in the US for their priority programs in the Global Payments & Cash Services business, including the EBM program (Enterprise Banking Model).

The successful candidate will work closely with the Global Head of Strategy for Global Payments & Cash Services and the leadership team in the UK to drive activity in the US, put governance and plans in place, and develop/implement key programs.

For example, be a proxy for business in relation to:

• US requirements for Custody cash balances
• US Cash delivery channels as needed.
  
  
  

Activities include:

• Aligning business leaders on investment decisions.
• Bringing thought leadership in the US Cash Management Space to help design and optimize the custody balance deliverable.
• Developing Business Process Maps.
• Developing capability maps to develop a list of business activities that are needed to meet a goal – for example in relation to Cash work for US custody balances/channels.
• Deliverable includes working with the team to implement a strategic Cash Platform for Custody Balances.
• Present on status to leadership.
• Drive activity in the US on behalf of the team in the UK to achieve the goals.
  
  
  

Skills – Must Haves:

• Technical business banking knowledge
• Experience standing up Banking platforms
• Experience standing up Accounting platforms
• Strong Program Management
• Cash and payments product and systems knowledge
• Connection of platforms and data feeds
• Understand the business process flow / model
• Experience with major banking transformation / modernization programs
• Strong technical knowledge / skills (50/50 business/IT skills
• Ability to understand business requirements and translate for technology (and vice versa)
• Excellent communication skills – presentation, verbal, written at a senior level
• Can work independently as well as part of a team (including team in UK time zones).
• Proactive – and willing to “roll up sleeves” to drive progres
• Attention to detail
  
  
  

Skills – Nice to Haves:

• Working in an Agile environment
• Transformation experience – moving from a legacy model to a new more modern model
  
  
  

Background:

• Shift to “impact zones” with the US cash business moving to an enterprise banking model.
• The successful candidate will have experience with global financial services organizations as well as liquidity experience.
  
  
  

Heitmeyer Consulting is an equal opportunity employer and we encourage all qualified candidates to apply. Qualified applicants will be considered without regard to minority status, gender, disability, veteran status or any other characteristic protected by law.