Resident Service Supervisor

Position Title:

Resident Services Supervisor (Rev) - Non-Exempt

Reports to: Resident Services Director

Overview: The Resident Services Supervisor, under the direction of the Resident Services Director, works proactively to ensure Helen Purcell’s residents, their families and Helen Purcell’s guests have clean buildings, beautiful well-kept grounds and a safe and secure environment. They interact with Helen Purcell’s residents, their families and Helen Purcell’s guests in a positive, professional and friendly manner while striving to meet the goals as set forth in Helen Purcell’s Mission and Vision.

Key Responsibilities and Accountabilities:

Resident Services Supervisor:

1. Has supervisory responsibilities for all Resident Services staff.

2. Schedules, assigns, monitors and reviews work of assigned staff.

3. Orients, coaches, trains and evaluates performance of assigned staff.

4. Recommends lower level corrective actions to Department Head.

5. In conjunction with the Department Head makes hiring and termination

recommendations to Executive Director.

6. Maintains regular attendance by working all shifts as scheduled.

7. Assures prompt completion of work assignments from the Resident

Services Director

8. Assures Helen Purcell’s fire extinguishers, fire alarms, security

systems and safety systems are always operational.

9. Assures all functions are completed required to maintain the

grounds of Helen Purcell, including but not limited to: mowing, planting,

raking leaves, sweeping parking lots, removing snow and ice, dispersing salt,

emptying trash receptacles etc….

10. Prepares unoccupied resident rooms for new residents and helps residents

move in and/or out, as requested.

11. Assures maintenance shop, boiler room and basement storage and work

areas are maintained in a neat and orderly manner.

12. Uses Helen Purcell’s tools and equipment in a safe manner.

13. Informs Department Head about missing, damaged or broken equipment

and tools.

14. Assists residents as requested.

15. Orders, receives and stocks maintenance and grounds related supplies

16. Oversees and paints, hangs pictures etc…

17. Oversees and completes minor electric and plumbing installations and

repairs.

18. Assures Helen Purcell exterior is decorated for each holiday.

19. Assures and assists with scheduling, and conducting and documenting fire

drills, as required by the State of Ohio.

20. Follows all policies and procedures as issued by Helen Purcell.

21. Assures all heating and cooling related systems, are operational

and inspections are current.

22. Interacts with residents to assure their satisfaction with the services

provided under his/her jurisdiction.

23. Oversees the competitive bidding process for purchasing and installation

of equipment and awarding of work contracts for areas of responsibility.

24. Assures oversight of the work of outside contractors who receive

contracts for work in area of responsibility.

25. Assures the creation, updating and implementation of the annual safety and

security plan.

26. Assures Helen Purcell’s buildings and grounds are free from hazards.

27. Assures that Helen Purcell’s vehicles are properly maintained

28. Reviews for accuracy, approves and submits invoices for payment for areas

of responsibility.

29. Accompanies inspectors, as a representative of Helen Purcell

30. Performs other related duties as assigned

Certifications Required:

Must have valid driver’s license

Physical requirements;

Outside work required in both hot and cold temperatures

Must be able to lift up to 60 lbs. on an occasional basis

Must be able to climb and work on/from ladders

Must be able to work flexible hours

Subject to being called in to work on short notice to deal with emergent issues

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• On call

Work Location: In person

Salary : $22