Demo

Team Leader - Open Access

Helio Health
Syracuse, NY Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 3/6/2026

Overview

At Helio Health, we're dedicated to transforming lives by treating and promoting recovery from substance use, mental health disorders, and other behavioral health issues. We're looking for passionate and dedicated Licensed Mental Health/Substance Use Disorder Clinicians to help lead our Open Access team and make a real difference in our Certified Community Behavioral Health Clinic (CCBHC).

 

About the position: If you are a leader with experience in a role that excels in a faced-paced team environment, we encourage you to apply!  This position works within a team of Counselors, Peers, Nurses, Case Managers and Mental Health and Substance Use treatment professionals, providing initial assessments of children and adults seeking behavioral health services.

 

Supervision required for NYS license/certification is provided at no cost to Helio Health employees.

 

Why Helio Health?

  • Impactful Work: Be at the forefront of mental health and substance use disorder treatment, providing crucial services like screening, assessment, referrals, and crisis intervention.
  • Collaborative Environment: Work alongside a dynamic team of Counselors, Peers, Nurses, Case Managers, and other treatment professionals to deliver comprehensive care.
  • Professional Growth: Receive supervision for NYS license/certification at no cost, and the option to maintain a caseload to keep your clinical skills sharp.

Position Details:

  • Hours: Monday-Friday, 8am-4:30pm
  • Pay: $68.000 per year to $77,000 per year

In addition to Helio Health’s comprehensive benefits package, this position is eligible for a Sign-On incentive up to $8,000 depending upon licensure!

 

 

Responsibilities

  • Assists with coordination of daily workflow to ensure clients seeking services meet with appropriate parties.
  • Assists with staff training and development.
  • Maintains and provides supervision of program staff. Related duties include:
    • Assuring continuing process improvement and staff development
    • Continuous staff performance evaluation and supervision.
    • Continuous auditing of electronic medical records.
  • Implements quality improvement activities to include:
    • Recommends program standards and measurements for continuous quality improvement.
    • Monitors provision of services.
    • Evaluates program and identifies strengths/weaknesses.
    • Manages problem resolution and makes suggestions for process improvement.
  • Assist Program Director and Service Director with fiscal program oversight and budget development.
  • Participates in management and administrative committees as assigned.
  • Assures program record and documentation compliance with agency and regulatory standards.
  • Represents agency to the community and collaborate with internal/external programs.
  • Assist in training staff and student interns.
  • Other duties as assigned by supervisor.

Qualifications

  • Licenses: LCSW or LMHC with Diagnostic Privilege (or obtained within 6 months of hire) required. LMSW considered.
  • Requirements: Valid New York State Driver License and reliable transportation
  • Experience: Minimum 3 years in the Human Services field working with co-occurring MH/SUD disorders, high-risk populations, or individuals with severe and persistent mental illness (SPMI) preferred. Minimum of 1 year supervising clinical staff (CASAC, LMSW, LCSW, LMHC (Limited Permit (LP) Licenses)
  • Skills: Proficiency in Microsoft Office (Teams, Outlook, Excel), EHR/EMRs (e.g., Avatar, Netsmart, Epic), and Health Monitoring Systems (e.g., OASAS CDS, HealthEConnections, PSYCKES)
  • Education: Master's degree required

 

Our Comprehensive Employee Benefits Package Includes:    

  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability insurance.
  • Company sponsored life insurance.
  • Employee Assistance Program (EAP).

 

IND123A

 

 

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

 

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Salary : $68 - $77,000

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