What are the responsibilities and job description for the Waiter/Cashier position at Hellas Restaurant & Bakery?
"Hellas Bakery caters to some of the largest Greek Festivals in the United States. Only the finest ingredients are used to make our Greek Pastries. Now matter where you are located Hellas can fulfill all of your Greek pastry needs. From Spanakopita and Tiropita to Kourambiethes and Baklava Hellas Bakery has you covered."
Key Responsibilities:
- Customer Service:
- Greet and welcome customers as they arrive.
- Provide menus and explain daily specials or promotions.
- Take food and drink orders accurately and efficiently.
- Order Management:
- Relay orders to the kitchen and ensure timely delivery of food and beverages.
- Check on customers throughout their meal to ensure satisfaction and address any concerns.
- Cash Handling:
- Process customer payments, including cash, credit/debit cards, and mobile payments.
- Issue receipts and manage the cash register, ensuring accuracy in transactions.
- Table Maintenance:
- Set up and clean tables before and after service, ensuring a pleasant dining environment.
- Refill drinks and provide additional items as requested by customers.
- Collaboration:
- Work closely with kitchen staff and other team members to ensure smooth service.
- Assist in training new staff members as needed.
- Health and Safety Compliance:
- Adhere to health and safety regulations, including food handling and sanitation standards.
- Maintain cleanliness in the dining area and ensure compliance with restaurant policies.
- Problem Resolution:
- Address customer complaints or issues promptly and professionally.
- Escalate concerns to management when necessary.
Skills and Qualifications:
- Education: A high school diploma or equivalent is preferred.
- Experience: Previous experience in a restaurant or customer service role is a plus.
- Communication Skills: Excellent verbal communication skills to interact effectively with customers and team members.
- Customer Service Orientation: Strong focus on providing a positive dining experience for customers.
- Cash Handling Skills: Basic math skills and experience handling cash and processing payments.
- Multitasking Ability: Ability to manage multiple tasks efficiently in a fast-paced environment.
- Team Player: Willingness to collaborate with others and contribute to a positive work environment.
Working Conditions:
- Waiters/Cashiers typically work in restaurants, cafes, or other dining establishments.
- The role may require standing for long periods and working during peak hours, including evenings and weekends.
Job Type: Full-time
Pay: $16.33 - $17.07 per hour
Shift:
- Day shift
Ability to Commute:
- Tarpon Springs, FL 34689 (Required)
Ability to Relocate:
- Tarpon Springs, FL 34689: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17