Customer Service Order Processing Specialist

Under the direction of the Customer Service Supervisor, the Customer Service Order Processing Specialist position is responsible for processing all Customer Sales Orders. This position requires attention to detail and the ability to work in a fast-paced environment with multiple interruptions. The individual will be responsible for reviewing and accurately entering purchase orders in HellermannTyton’s database, working closely with various department to ensure accuracy of purchase orders, availability of product and timely processing. Essential Functions: Accurately enter and process purchase orders in a timely manner Problem solve by researching within the database, email, internet and appropriate personnel throughout the company Diligently follow purchase orders through completion, working with appropriate parties to quickly resolve issues that delay timely processing Possess the flexibility necessary to multi-task in a demanding, fast-paced environment Other Functions Assist with answering incoming calls and/or emails in support of Sales, Customers as needed Support the Customer Care Team’s administrative staff in a variety of general office and clerical tasks as needed Any other duties as assigned Success in this role will require Prior experience entering purchase orders within a manufacturing setting/environment Ability to prioritize and multi-task for maximum efficiency without sacrificing accuracy Excellent written and verbal communication skills Professional and pleasant phone manner to service incoming/outgoing calls Proficiency in use of computers and software Detail-oriented work ethic What You'll Bring High School Diploma or equivalent required, Associate Degree a plus 2 years’ experience in Order Entry (manufacturing setting/environment preferred) Attention to detail with high level of accuracy Self-motivated and an ability to independently problem solve Ability/desire to work with a multi-functional team Ability to readily adapt to changing requirements Strong commitment to performing at the highest level of quality at all times Ability to communicate clearly/professionally both verbally/written Positive attitude focused on Customer satisfaction Proficiency in JDE (preferred) or other fully integrated ERP system Working knowledge of Microsoft Excel/Word

Salary : $47,000 - $64,000