What are the responsibilities and job description for the Delivery Station Site Manager position at HelloFresh?
JOB DESCRIPTION
Delivery Station Site Manager
Boston MA
Reports to : Associate Director or Sr. Manager, Logistics
The Delivery Station Site Manager will oversee scaling and logistics sortation operations. You will iterate and improve the process for receiving and sorting packages and the material flow in the hub. As Delivery Station Site Manager, you will also lead our team of supervisors and associates to ensure customer delivery excellence. Responsibility will also include defining standard work and route assignments for staff, managing operational programs, enforcing the highest standards for safety, and meeting logistics goals.
You will...
Set clear operational goals to monitor and evaluate the safety, cost, quality, and other agreed indicators.
Manage Logistics Supervisors to meet quality standards and achieve performance metrics.
Report to Associate Director to support operational scaling and communicate delays or any issues while quickly analyzing and prioritizing work to prevent failures
Oversee hub budget to ensure goals are met with maximum efficiency
Use HelloFresh tech and systems to make operational decisions and ensure a culture of safety for operations inside facilities and over the road
Ensure the security of all HelloFresh assets (hub facilities, vehicles, inventory)
Action solutions swiftly to resolving operational problems
Build an inclusive workplace culture and relationships with all staff, delivering on retention goals
Work with all parts of the organization to operate a lean facility through continuous improvements and implementation of new processes in the hub
Perform dispatching functions for drivers and provide nightshift, weekend, and holiday coverage as needed
You are...
Inclusive in your approach to engage staff and bring out the best performance in a team
A conveyer of clear vision, setting direction and goals, and driving team understanding during daily / weekly stand-ups and leadership reviews
Collaborative - enjoys working with different teams to gather inputs
A connector of complex problems at all levels through excellent written and verbal skills
Data-driven – make decisions based on facts rather than gut feelings.
Impeccable with details and project management
An identifier of problems and finding solutions
Dedicated to providing the best possible experience for the HelloFresh customer
You have...
Bachelor's degree preferred; diploma or GED required
Must be at least 22 years old and legally authorized to work in the US and possess and maintain a valid driver's license
Must be able to pass all pre-employment screens (including drug, MVR, background, and criminal checks)
5 years' experience managing operations for fulfillment, supply chain, logistics, or transportation companies
Availability to work a 5-day work week and may include one (1) weekend day; support may be needed onsite night and holiday shifts based on business needs.
Availability to support night shift hours that start between 1 : 30 a.m.-2 a.m. - until the job is complete
Proficiency in manipulating data and reporting
Leadership experience motivating and encouraging other managers of people
This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation :
Can lift / move up to 50 lbs and participate in physical job activities such as standing, walking, and crouching daily. Can work in an environment that may be hot, cold, and noisy.
You’ll get…
Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
Generous PTO, including sabbatical, and parental leave of up to 16 weeks
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Tuition reimbursement for continuing education
Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
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