What are the responsibilities and job description for the Delivery Station Supervisor position at HelloFresh?
JOB DESCRIPTION
The Delivery Station Supervisor will provide on-shift leadership and will oversee the logistics package sort operation. You will manage all Hub activities and volume, including the unloading, sorting, and allocation of freight for drivers. Safe operations of the Hub is of the utmost importance and you will be responsible for leading up to 20 Associates at any one time and provide coverage for the Logistics Hub Manager when they are not onsite. The Delivery Station Supervisor will lead and cultivate a functional working relationship with all levels of personnel throughout the organization. The Delivery Station Supervisor must have availability to support night shift hours of 11 : 30pm-8 : 30am on a 4-day shift designated between Sunday-Saturday and general availability with shifts.
You will...
- Manage a team of Warehouse Associates to meet quality standards, achieve performance metrics and accomplish incoming volume is bound for the correct destination
- Use HelloFresh tech and systems to make operational decisions and ensure a culture of safety for operations inside facilities and over the road
- Report to Logistics Hub Manager to support operational scaling and communicate delays or any issues to while quickly analyzing and prioritizing work to prevent failures
- Conduct team huddles, to maintain engagement and open line of communication to employees
- Perform some dispatching functions for drivers and provide coverage for the Logistics Hub Manager on nightshift, weekends, and holidays
- Monitor and evaluate safety, cost, quality and other agreed indicators
- Ensure security of all HelloFresh assets (hub facilities, vehicles, inventory)
- Build an inclusive workplace culture and relationships with all staff, delivering on retention goals
- Operate a lean facility by making recommendations to improve and implement new processes
- On the rare occasion, transport delayed package deliveries to customers
- Employees are expected to perform related responsibilities assigned by management, which may be added or revised based on business and operational needs, with or without advance notice
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This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
