What are the responsibilities and job description for the Patient Care Coordinator position at Helms Home Care?
Patient Care Coordinator Job Description
Position: Patient Care Coordinator – Full-Time
Location: Denver, NC (On-site, not remote)
Schedule: Monday to Friday, 8:00 AM to 5:00 PM
Helms Home Care is seeking a motivated and detail-oriented individual to join our Denver, NC office as a Patient Care Coordinator. This position plays a critical role in ensuring seamless care for our patients and provides an excellent opportunity for professional growth within a rapidly expanding company.
Minimum Qualifications:
- Education: Associate's degree or higher. Alternatively, two years of equivalent experience in healthcare, patient care coordination, or a high intensity customer service related field.
- Proficiency in Microsoft Office Suite (Outlook, Teams, Word) and Adobe Acrobat Pro.
- Strong computer skills, including efficient typing and data entry.
- Excellent written and verbal communication skills.
Primary Responsibilities:
- Process and manage patient data inbound and outbound coordinating with various vendors and contact points.
- Schedule home infusion visits and maintain updates in the scheduling system and EMR.
- Serve as a liaison between pharmacy vendors, nursing staff, and patients to address care, supply needs, and scheduling updates.
Preferred Qualifications:
- Previous experience with IV medications or pharmacy operations.
- Background as a Pharmacy Technician, Lab Technician, or medical assistant with infusion therapy experience.
- Familiarity with infusion therapies, IV medications, and catheter care.
Highly Desired Attributes:
- Strong organizational and multitasking abilities.
- Ability to work effectively in a fast-paced environment.
- Professional and courteous demeanor in all communication.
Join Helms Home Care and become a part of a dynamic team dedicated to making a difference in the lives of patients. We look forward to reviewing your application!
